thread Re: Can we set different Shipping Rate in the Square online? in Online Store

Can we set different Shipping Rate in the Square online?

BSJWEE — Wed, 22 Nov 2023 16:53:32 GMT

I have some issue to setup the different shipping rate in square online. Anyone can share how to create it and will it be reflected on the check out section? thank you

Re: Can we set different Shipping Rate in the Square online?

Breffni — Thu, 23 Nov 2023 07:51:17 GMT

Hi @BSJWEE - thanks for your post and welcome to the Seller Community 🙂

I'd be happy to help but I would like to get more details from you about what you are looking for. Are you looking to set up

varied shipping rates based on countries, specific items, or other criteria?

If you could provide an example, it would help make sure I give the most accurate steps/suggestions. I'll keep an eye out for your response!

Re: Can we set different Shipping Rate in the Square online?

BSJWEE — Thu, 23 Nov 2023 09:20:02 GMT

Hi @Breffni thank you for your reply. I would like to setup 2 types of shipping rate for UK area and Isle of man which are applied to all the items. I tried many times and Square Online seems have limitation on the shipping rate. Can you share me any tips please?

Re: Can we set different Shipping Rate in the Square online?

Breffni — Thu, 23 Nov 2023 10:44:56 GMT

Can you share a screenshot of what you have set up currently @BSJWEE ?

I just tested on my own account by creating two different shipping profiles with different rates as follows:

When checking out, depending on my shipping details the correct rate is applied.

To do so,

From your Square Online Overview page, go to Fulfilment > Delivery.
Under ‘Delivery profiles’, select Add delivery profile.
Enter a name for the profile and choose Default (all items) as your profile type.
Select +Add countries and tick any countries you’ll deliver to. Select Done.
Select Add rate to choose a rate option from the drop-down menu. Complete all other details and select Done.
Review your profile and select Save when finished.

(You will need to do this twice, once for the UK and another for the Isle of Man).

Let me know how it goes!

Re: Can we set different Shipping Rate in the Square online?

BSJWEE — Thu, 23 Nov 2023 11:42:30 GMT

Hi Thank you for sharing this for me.
i just removed the default and reset it again. Now it seems ok and able to detect the correct rate for Isle of Man and UK. I will try and test a few times again. thank you for your reply and help.

Re: Can we set different Shipping Rate in the Square online?

Breffni — Thu, 23 Nov 2023 13:26:07 GMT

Of course! I'll add images below - I created a £30 fee for the Isle of Man and a £20 fee for the UK @BSJWEE.

Let me know if it's all set up on your end now! If there are any issues just share a link to your site here and I can take a closer look 🙂

Re: Can we set different Shipping Rate in the Square online?

BSJWEE — Thu, 23 Nov 2023 16:14:17 GMT

Sure sure. thank you for your helps. I will share here if any same issue again.