thread Re: Address displayed in items in Online Store

Address displayed in items

Mark721 — Thu, 07 Dec 2023 19:39:20 GMT

I’m offering collection on my website but I don’t want my address to be displayed on the items, is there a way to remove the address from being displayed while still offering collection?

I assume the address will still be on the customer collection receipt

cheers Mark

Re: Address displayed in items

Breffni — Fri, 08 Dec 2023 08:16:20 GMT

Hi Mark - thanks for flagging this!

Can you share a link to your site here or send it to me as a DM? It's easier for me to figure out where your address is populating from that way and how to change it.

Thanks @Mark721

Re: Address displayed in items

Mark721 — Fri, 08 Dec 2023 08:32:41 GMT

The address is being displayed under the store pickup within the product pages.

https://www.treecarcasstweaking.com/product/Wooden-pen/163?cp=true&sa=false&sbp=false&q=false&category_id=11

I’d like it to just have delivery and pickup and when the customers order an item for collection they then get the address

cheers Mark

Re: Address displayed in items

Breffni — Fri, 08 Dec 2023 14:43:43 GMT

Got it, thanks @Mark721.

It's actually not possible to hide that address at the moment, unfortunately.

It's been raised by other sellers as a feature request and is being tracked on this ongoing thread.

The most common workaround is to edit your address here to a dummy address or maybe a PO box and then let your customers know the real address afterwards.

I know it's not an ideal solution - if there are any updates on this setting changing I will let you know here!

Re: Address displayed in items

Sam_400º — Sat, 09 Dec 2023 10:54:01 GMT

@Breffni @Mark721 I’ll just point out here that in the UK it’s a legal requirement to show your address on any website you’re selling on.

While it’s often ignored it’s maybe not a great idea to show a fake address.