thread Re: Category Images Not Showing in Online Store

Category Images Not Showing

Poppy7 — Sat, 04 Jan 2025 13:21:27 GMT

Category images are not showing on website, they are showing this instead. Does anyone know what the issue is please? Thanks.

Re: Category Images Not Showing

Lou8 — Mon, 06 Jan 2025 12:37:32 GMT

Hi @Poppy7 , thanks for posting on the Community.

Could you share the link to your website so I can take a closer look ? If you haven't done so already, you could also try some basic troubleshooting steps:

Make sure your browser is up to date.
Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
Switch to a supported browser, such as Google Chrome or Safari.

Re: Category Images Not Showing

Poppy7 — Mon, 06 Jan 2025 12:46:08 GMT

Thanks for your reply. This is happening on Chrome, Edge, Firefox, and Safari.

It is not a browser issue.

The screenshot is in my previous post. This is what every category is showing as its image, instead of the real image.

Can you please advise what the issue is.

Thanks.

Re: Category Images Not Showing

Lou8 — Tue, 07 Jan 2025 15:47:42 GMT

I'd be happy to take a look @Poppy7 . Could you first share your website's URL ?