thread Re: How to hide the "All Items" / "Shop All" category link in online store [jk, in Online Store

How to hide the "All Items" / "Shop All" category link in online store [jk, NOT solved]

onstage — Tue, 18 Nov 2025 14:58:52 GMT

EDIT: Apparently I did NOT solve this, because despite turning the toggle described below off, "Shop All" still appears in the MOBILE category navigation, even though it remains hidden in the desktop view.

I've resorted to hiding the in-page category navigation altogether, and relying solely on the header navigation, using the "mega menu" option which shows subcategories on tap/hover.

Original Post:

When you add a "Shop" page to the online store, in addition to my actual categories, Square adds an "All Items" category link to the category side navigation that links to a "Shop All" page (www.example.com/s/shop). ~~Surely there must be a way to hide this link, or at the very least move it to the end of the category list.~~

As I was writing this, I figured it out. Select the "Shop All" page under Category Pages in the page list. Select the "Item List" and scroll to the Content section. Turn off the "All Items" toggle. This hides the link in all other category and item pages.

However, if a user knows you use Square, they can still just type in example.com/s/shop and find the unruly mess of every item in your inventory, so you still might want to choose how it's organized there. I'm not sure why the visibility of this page can't just be truly disabled for the customer.

Re: How to hide the "All Items" / "Shop All" category link in online store [jk,

JJ_ — Wed, 05 Feb 2025 23:14:14 GMT

Hello there @onstage

I would like to take a closer look at this experience for you. Can you share a link to your website here?

Re: How to hide the "All Items" / "Shop All" category link in online store [jk,

OnLineSeller — Sun, 02 Aug 2026 17:02:19 GMT

I am trying to figure out how to get the "All Items" option removed. What I'm seeing is that when that is removed, it takes away the categories. I need to make this change since I am having a continuous problem with every item in my inventory randomly showing up on my website when someone selects "All Items". This includes showing my wholesale items/pricing and items that are only available at in-person events, etc.). People are ordering wholesale items!! This looks very bad for me as a business owner!! I can't get anywhere with Square Support. When I tried to follow your directions, I do not have the option of "All Items" to toggle it off. (Select the "Shop All" page under Category Pages in the page list. Select the "Item List" and scroll to the Content section. Turn off the "All Items" toggle. This hides the link in all other category and item pages.)

Re: How to hide the "All Items" / "Shop All" category link in online store [jk,

lilisalazar — Mon, 03 Aug 2026 18:48:24 GMT

@OnLineSeller Hi there! Here's a quick video showing how to update site visibility that @onstage mentioned. Also how to access the "Shop all" option, if you don't see that on your site, i'd create a support ticket to Square. Hope that helps!

Hide Items on Your Square Online Site - Watch Video: https://www.loom.com/share/ffa66e6d568a4a7c9c87959b8bebf41c