thread Re: delivery button not working in Online Store

Square Online - delivery button not working

hieunguyen — Sun, 16 Aug 2020 23:18:18 GMT

Hi There

Im having trouble getting my delivery button to work. i have tried the picked up option all the way through. but i tried turning on the delivery option already. but it still not working.

any help would be great.

Re: delivery button not working

Seamus — Fri, 14 Aug 2020 00:37:54 GMT

Hey @hieunguyen,

Thanks for reaching out!

While we are not able to look into your account and see what may be causing this issue via our Seller Community forum, please give our support team a call on 1800 760 137 - they'll be able to assist you further.

Lines are open Monday through Friday, 9am-5pm AEST. Thanks for understanding.

Re: delivery button not working

hieunguyen — Sat, 15 Aug 2020 11:08:25 GMT

hi Seamus

Thanks for getting back so quickly. I have figure out the solution to my problem. as it turns out , i needed to put my address in first before i can access the menu.

I was so use to entering the address in after when purchasing online

My apologies for wasting your time

Re: delivery button not working

Seamus — Sun, 16 Aug 2020 23:16:39 GMT

Hi @hieunguyen,

Thank you for posting the solution! Definitely not a waste of time, this thread now exists as a reference for other Square Online users who may benefit from your solution in the future 🙂