thread Re: Google analytics code loading incorrectly in Online Store

Google analytics code loading incorrectly

fandrews — Tue, 15 Sep 2020 00:49:26 GMT

I have added my Google Analytics code to my Square Online site however it is loading incorrectly.

Even though I added the correct tracking code for some reason there is an extra UA- added to my code. For example I entered UA-XXXXXXXXX however what appears to actually load on my site is UA-UA-XXXXXXXX.

This is causing errors with my Google Analytics and we can't track website traffic correctly.

Is anyone else experiencing this issue and is there any advice how this can be resolved?

Also there appears to be a second Tracking code loaded onto my site which is UA-7870337-1 and it appears it has been placed there by Weebly. Does anyone know how this can be removed?

Re: Google analytics code loading incorrectly

Seamus — Tue, 15 Sep 2020 05:18:11 GMT

Hey @fandrews,

I've forwarded your inquiry to our Ecommerce team and am awaiting any feedback they might be able to give. In the meantime I'd also recommend filing a support ticket if you've not already, as this is likely something that will need to end up going to support to look into further.

Hopefully another community member experienced in Google Analytics may be able to provide some advice in the meantime!

Re: Google analytics code loading incorrectly

Seamus — Fri, 18 Sep 2020 01:55:47 GMT

@fandrews, Not sure how you went with this, but the advice I received was to contact support and provide more info about the error codes you're seeing.

Please let me know if you see a solution for this!