thread Re: Virtual Tour integration in Online Store

Virtual Tour integration

AVsupport — Tue, 22 Sep 2020 02:06:55 GMT

I am creating 360 virtual tours, and those contain pop-up web iframes with a link to the product page of the square online store from the client.

Example here, just go to the glass framed pictures on the near right, and click on those:

https://avsupport.com.au/virtualtours/OwensCollective_BridieWatt/index.htm

That 'popup' part works fine, but when I click 'add to cart' it doesn't add the item to cart, and shopping card instead comes up with an error message: 'You don't have any items in your card'.

I checked the link, and if viewed in a separate browser page it comes up OK.

Is there a reason why the shopping basket functionality is not working as it should?

Both sites are SSL, I think I remember this being working previously..

This is the link to the product I inserted into the tour:

https://theowenscollective.square.site/product/artwork-14-clean-home-/6?cp=true&sa=true&sbp=false&q=false

Any ideas what to do to make this work?? Thank you

Re: Virtual Tour integration

Seamus — Tue, 22 Sep 2020 05:20:21 GMT

Hey @AVsupport,

Thanks for getting in touch, this looks like a really neat concept!

I'll be honest here, unfortunately I have no idea why this isn't working - if you're trying to display one website within another website that may very well cause some strange things to occur.

I'm not sure if this is something that is supported by square Online, however I recommend creating a support ticket be emailing via this form. Once you've highlighted the issue in the email also request to be transferred to Weebly support, as this one goes a little beyond what we're able to troubleshoot via Square!

Re: Virtual Tour integration

AVsupport — Tue, 22 Sep 2020 06:15:01 GMT

Thanks Seamus, have opened this support ticket.

Let's hope someone knows why this could be!

Cheers