thread Re: Item Description in checkout link missing in Online Store

Item Description in checkout link missing

AVsupport — Tue, 22 Sep 2020 04:03:35 GMT

There is no item description when using the direct checkout link.

It is important that my customers can see the item description, otherwise they might not be sure as to what item they are about to purchase, and abandon the cart.

Thanks team

Re: Item Description in checkout link missing

Seamus — Tue, 22 Sep 2020 06:10:55 GMT

Hey @AVsupport,

Checkout links are designed to be super basic links to pass to sellers to make quick payments.

If you want to link directly to a product page with a description though, you can link direct to the product listing as it appears on a Square Online website - is this something you are able to do as a workaround to using direct checkout links?

Re: Item Description in checkout link missing

AVsupport — Tue, 22 Sep 2020 06:17:49 GMT

sure, but you could still make super quick payments with a description.

Anyway, it is what it is, I am aware of the workaround, cheers!

Re: Item Description in checkout link missing

Seamus — Tue, 22 Sep 2020 06:45:20 GMT

Understandable @AVsupport, I'll pass your feedback on!