thread Re: Square not allowing Customers to pay but PayPal is working in Online Store

Square not allowing Customers to pay but PayPal is working

EOE — Wed, 25 Nov 2020 06:38:47 GMT

Last 2 days customers cannot pay by Visa/MasterCard on my booking site. PayPal is fine. Any help please?

Re: Square not allowing Customers to pay but PayPal is working

Seamus — Wed, 25 Nov 2020 23:00:10 GMT

Hey @EOE,

Thanks for getting in touch and sorry to hear you're having trouble accepting payments on your website!

This sounds odd - are you seeing/your customers reporting any specific error messages when trying to order via card?

Re: Square not allowing Customers to pay but PayPal is working

Cathy64 — Fri, 08 Jan 2021 11:19:35 GMT

I am having the same problem on my website with event ticket sales. Paypal payments are going through fine. My customers are getting the message 'technical error, please try again later'. So frustrating. I feel your pain