thread Hi I'm using an star mpos printer with cash drawer everything was working fine until other day when in Online Store https://community.squareup.com/t5/Online-Store/Hi-I-m-using-an-star-mpos-printer-with-cash-drawer-everything/m-p/231914#M29965 <P>Hi I'm using an star mpos printer with cash drawer everything was working fine until other day when it can't find my cash drawer printer still works fine though</P> Wed, 06 Jan 2021 04:21:00 GMT Thedirtyswine 2021-01-06T04:21:00Z Hi I'm using an star mpos printer with cash drawer everything was working fine until other day when https://community.squareup.com/t5/Online-Store/Hi-I-m-using-an-star-mpos-printer-with-cash-drawer-everything/m-p/231914#M29965 <P>Hi I'm using an star mpos printer with cash drawer everything was working fine until other day when it can't find my cash drawer printer still works fine though</P> Wed, 06 Jan 2021 04:21:00 GMT https://community.squareup.com/t5/Online-Store/Hi-I-m-using-an-star-mpos-printer-with-cash-drawer-everything/m-p/231914#M29965 Thedirtyswine 2021-01-06T04:21:00Z Re: Hi I'm using an star mpos printer with cash drawer everything was working fine until other da... https://community.squareup.com/t5/Online-Store/Hi-I-m-using-an-star-mpos-printer-with-cash-drawer-everything/m-p/231925#M29966 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/341366">@Thedirtyswine</a>,</P> <P>&nbsp;</P> <P>Sorry to hear you're having trouble with the mPop!</P> <P>&nbsp;</P> <P>This is one I've unfortunately not heard of before - because the mPop is printer/cash drawer combo if one connects the other should also do so, when all is working as intended.<BR /> <BR /> I was able to find a couple of troubleshooting guides online though, that look at the problem from two different angles - check them out <A href="https://www.star-m.jp/products/s_print/mpop/manual/en/troubleshooting/cashdrawerOpen.htm" target="_blank">here</A> and&nbsp;<A href="https://support.bizzon.com/hc/en-gb/articles/115005884505-STAR-mPOP-disconnects-from-an-iPad-cash-drawer-won-t-open" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>I'd also recommend getting in touch with Star Micronics support if you've not already done so - they may be able to expand on why this is happening and help troubleshoot further!</P> Wed, 06 Jan 2021 06:59:47 GMT https://community.squareup.com/t5/Online-Store/Hi-I-m-using-an-star-mpos-printer-with-cash-drawer-everything/m-p/231925#M29966 Seamus 2021-01-06T06:59:47Z