thread Re: Multiple pick up points in Online Store

Multiple pick up points

Kelbelle — Fri, 20 Aug 2021 22:44:19 GMT

It seems, despite requests over several years, that I am not able to create my stock levels from one pool showing on the website, and have customers collect from a location of their choice. I have set up two locations, but it depends where I allocate the stock, so only those selecting option a see some lines, and those that select option b see some of the same, but others only available there.

is there any progress to these requests? With COVID, people are restricted on their moments. I am unsure why they can’t add to cart, and choose their pick up location.

Thanks

Re: Multiple pick up points

Arie — Mon, 23 Aug 2021 06:02:29 GMT

Hi @Kelbelle,

Thank you for writing in and highlighting this feature request!

At the moment, customers will only be able to check out items in stock at the location they've selected. I imagine this was designed to avoid disappointment in case the item chosen isn't actually available at the pick up location they've chosen.

I can see how having a shared stock pool for multiple locations would be useful if you're transferring items between locations. I'll pass your feedback on to our eCom team!

PS. I noticed this is your first post, welcome to the Seller Community 😊