EDITING SQUARE ONLINE USING MOBILE DEVICES

Artforlife — Fri, 15 Oct 2021 02:31:31 GMT

Often for me I’m unable to edit my site via a computer and also I do want to edit on the run. I have found that when I use a module device such a iPad or iPhone editing becomes extremely frustrating, Safari crashes, drag and drop items don’t work such as when I drag and drop items from one category to another for some reason, its as though I’ve selected everything on the page and I do not see the drag handle on the item I want to move. More often than not, the web page crashes out on me. Also when I use the 2nd gen Apple Pencil I run into all kinds of editing issues, such as text fields issues, drag and drop etc. This is an issue, I guess quite a lot of people edit on mobile devices, I believe I’m not the only one this happens to. On the pc most if not all editing works well.
Does this happen to anyone else?
Could we PLEASE have a more reliable less buggy editing workflow system for mobile device users.

I’m using iPad Pro 4th Gen, Apple Pencil II, Google and Safari

Re: EDITING SQUARE ONLINE USING MOBILE DEVICES

Seamus — Fri, 15 Oct 2021 05:05:42 GMT

Hey @Artforlife,

Sorry to hear you're having trouble using Square Online on a mobile device!

Generally if we're seeing widespread issues we'll see a number of reports here on our Seller Community forum, however I can't say I've seen any similar reports to this recently.

I'd be happy to pass on the feedback to our product team, but I wonder if it may be something on the device itself, or possibly an assumption that things work in a drag and drop manner on iPad where this functionality doesn't actually exist. For example, I don't think there is any drag and drop function with items that allows your to drag and drop them to different areas - this is all managed via manually changing the individual item settings.

Are you able to provide any specific screenshots or videos that highlight the issues you're seeing?

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EDITING SQUARE ONLINE USING MOBILE DEVICES

Re: EDITING SQUARE ONLINE USING MOBILE DEVICES