thread Re: Online checkout link not working for people on Wifi, only works on cellular data. in Online Store

Online checkout link not working for people on Wifi, only works on cellular data.

CathyandDave — Wed, 22 Jun 2022 04:27:26 GMT

This is such a weird one - if a customer clicks an online checkout link to pay and they're on wifi, they get "This page isn't available. The link that you followed may be broken, or the page may have been removed."
The fix is to use cellular data on the customer's phone instead, then the link shows properly.

I've tried on both Telstra and Dodo wifi, neither will allow the checkout link to work!
Anyone have an idea of what this weirdness might be?

Re: Online checkout link not working for people on Wifi, only works on cellular data.

lawnbrook — Thu, 23 Jun 2022 23:49:39 GMT

@CathyandDave ,

Sounds a little wierd, and may be DNS related perhaps?

When you say wifi, are you referring to anyone's wifi, or at your location specifically.

Can you post a link to your store ?

Bruce