https://community.squareup.com/t5/Online-Store/Why-are-transfers-delayed/m-p/680163#M28370 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/447156">@Kyls</a></SPAN> and <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/591801">@Nednats</a></SPAN>,<BR /><BR />I'm sorry to hear both of your transfers were delayed over the weekend!</P> <P><BR />It appears that you may have been affected by the planned maintenance that took place over the weekend, causing all transfers to fail on Saturday. Initially, our banking partner had indicated that only Instant Transfers would be affected within the outage period (2.00 PM - 4.00 PM on Saturday), but we have since received reports this morning suggesting that any transfer on Saturday, September 2nd, may not have gone through successfully.</P> <P><BR />Rest assured, failed transfers from Saturday will be automatically processed and included in today's transfers. You can view status updates via <A href="https://au.issquareup.com/" target="_blank">issquareup.com</A>.&nbsp;</P> <P><BR />If you attempted to initiate an Instant Transfer on either Friday or Saturday, please reach out to our Support Team to request a refund of the transfer fee.&nbsp;</P> <P>&nbsp;</P> <P>You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.</P> <P>&nbsp;</P> <P><SPAN style="color:#202124;">1. Sign in to your Square account</SPAN></P> <P><SPAN style="color:#202124;">2. Head to our contact page </SPAN><A href="https://squ.re/3AWfZs2" target="_blank">https://squ.re/3AWfZs2</A></P> <P><SPAN style="color:#202124;">3. Go to "Other", then "I don't see my issue"</SPAN></P> <P><SPAN style="color:#202124;">4. Click "Message us", "Email us" or "Call Us"</SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:#1d1c1d;">Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.</SPAN></P> Mon, 04 Sep 2023 01:26:12 GMT Laurie_ 2023-09-04T01:26:12Z https://community.squareup.com/t5/Online-Store/Why-are-transfers-delayed/m-p/680092#M28368 <P>With no public holidays and normal next day transfers, I am wondering why this weekend all my balances are being withheld for payment for up to three days?&nbsp; According to my system payments from Sept 1 &amp; 2 wont be made until the 4th.</P> Sun, 03 Sep 2023 03:32:46 GMT https://community.squareup.com/t5/Online-Store/Why-are-transfers-delayed/m-p/680092#M28368 Kyls 2023-09-03T03:32:46Z https://community.squareup.com/t5/Online-Store/Why-are-transfers-delayed/m-p/680100#M28369 <P>Yes, we realised this morning that our Friday funds (that would normally go in Saturday) were not transferred. Saturday's were transferred today, but we still haven't received Friday's.&nbsp;</P> Sun, 03 Sep 2023 09:56:51 GMT https://community.squareup.com/t5/Online-Store/Why-are-transfers-delayed/m-p/680100#M28369 Nednats 2023-09-03T09:56:51Z https://community.squareup.com/t5/Online-Store/Why-are-transfers-delayed/m-p/680163#M28370 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/447156">@Kyls</a></SPAN> and <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/591801">@Nednats</a></SPAN>,<BR /><BR />I'm sorry to hear both of your transfers were delayed over the weekend!</P> <P><BR />It appears that you may have been affected by the planned maintenance that took place over the weekend, causing all transfers to fail on Saturday. Initially, our banking partner had indicated that only Instant Transfers would be affected within the outage period (2.00 PM - 4.00 PM on Saturday), but we have since received reports this morning suggesting that any transfer on Saturday, September 2nd, may not have gone through successfully.</P> <P><BR />Rest assured, failed transfers from Saturday will be automatically processed and included in today's transfers. You can view status updates via <A href="https://au.issquareup.com/" target="_blank">issquareup.com</A>.&nbsp;</P> <P><BR />If you attempted to initiate an Instant Transfer on either Friday or Saturday, please reach out to our Support Team to request a refund of the transfer fee.&nbsp;</P> <P>&nbsp;</P> <P>You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.</P> <P>&nbsp;</P> <P><SPAN style="color:#202124;">1. Sign in to your Square account</SPAN></P> <P><SPAN style="color:#202124;">2. Head to our contact page </SPAN><A href="https://squ.re/3AWfZs2" target="_blank">https://squ.re/3AWfZs2</A></P> <P><SPAN style="color:#202124;">3. Go to "Other", then "I don't see my issue"</SPAN></P> <P><SPAN style="color:#202124;">4. Click "Message us", "Email us" or "Call Us"</SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:#1d1c1d;">Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.</SPAN></P> Mon, 04 Sep 2023 01:26:12 GMT https://community.squareup.com/t5/Online-Store/Why-are-transfers-delayed/m-p/680163#M28370 Laurie_ 2023-09-04T01:26:12Z