https://community.squareup.com/t5/Online-Store/A-client-unsubscribe-thinking-it-was-a-scam-how-can-now-receive/m-p/682488#M28356 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/628153">@jayne05</a></SPAN></SPAN> - thanks for flagging this.&nbsp;</P> <P>&nbsp;</P> <P>Is this for Square Appointments or another Square product?&nbsp;</P> <P>&nbsp;</P> <P>If it's Appointments, with your <A href="https://squareup.com/dashboard/customers/directory" target="_blank">Customer Directory</A>, within the customer's profile under 'Personal Information' there is a Text/Email setting - can you check if you can enable it for this particular customer there?&nbsp;</P> <P>&nbsp;</P> <P>If after doing so they are still not receiving your texts, let me know!&nbsp;</P> <P>&nbsp;</P> Fri, 15 Sep 2023 13:58:56 GMT Breffni 2023-09-15T13:58:56Z https://community.squareup.com/t5/Online-Store/A-client-unsubscribe-thinking-it-was-a-scam-how-can-now-receive/m-p/682303#M28355 <P>A client unsubscribed thinking her text was a scam,how can she now receive my texts</P> Thu, 14 Sep 2023 08:41:31 GMT https://community.squareup.com/t5/Online-Store/A-client-unsubscribe-thinking-it-was-a-scam-how-can-now-receive/m-p/682303#M28355 jayne05 2023-09-14T08:41:31Z https://community.squareup.com/t5/Online-Store/A-client-unsubscribe-thinking-it-was-a-scam-how-can-now-receive/m-p/682488#M28356 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/628153">@jayne05</a></SPAN></SPAN> - thanks for flagging this.&nbsp;</P> <P>&nbsp;</P> <P>Is this for Square Appointments or another Square product?&nbsp;</P> <P>&nbsp;</P> <P>If it's Appointments, with your <A href="https://squareup.com/dashboard/customers/directory" target="_blank">Customer Directory</A>, within the customer's profile under 'Personal Information' there is a Text/Email setting - can you check if you can enable it for this particular customer there?&nbsp;</P> <P>&nbsp;</P> <P>If after doing so they are still not receiving your texts, let me know!&nbsp;</P> <P>&nbsp;</P> Fri, 15 Sep 2023 13:58:56 GMT https://community.squareup.com/t5/Online-Store/A-client-unsubscribe-thinking-it-was-a-scam-how-can-now-receive/m-p/682488#M28356 Breffni 2023-09-15T13:58:56Z