thread Disable notifications for full access team members in Online Store

Disable notifications for full access team members

eqyh — Mon, 06 Nov 2023 12:51:06 GMT

I am a full access team member to various Square Online accounts, but not the owners of the accounts. I get daily automatic notifications from all accounts about low stock, automatic transfers etc. How do I disable these notifications?

Re: Disable notifications for full access team members

Laurie_ — Wed, 15 Nov 2023 00:38:02 GMT

Hi @eqyh,

Sorry for the wait in getting back to you here!

I just want to ensure I'm on the same page with you, are you receiving these notifications via email or are you referring to in-app notifications?

I'll keep a lookout for your reply!

Re: Disable notifications for full access team members

eqyh — Mon, 27 Nov 2023 11:17:54 GMT

Hi @Laurie_ I'm getting these notifications via email.

Re: Disable notifications for full access team members

Laurie_ — Thu, 30 Nov 2023 00:15:01 GMT

Hi again @eqyh,

Sorry for the wait in getting back to you here! It looks like I missed the notification for your reply. 😖

After checking with my team, I can confirm that the notification settings for Team Member profiles are managed at the account owner level. They can edit these settings for you by updating your staff profile.

When you get a moment, please reach out to the owner of the Square account to request they update your preferences for you. When they select your staff profile, under notifications, they’ll see two options: Emails and Text Messages (SMS). You can choose to receive one, both or neither.

I hope this helps! If anything else comes up, don't hesitate to reach out to us here.