thread Online reviews? in Online Store

Online reviews?

WillF — Fri, 16 Feb 2024 17:41:03 GMT

Which plan do I need to enable online reviews? I currently have the plan that allows the domain name.

MayaP — Sat, 17 Feb 2024 20:08:53 GMT

Hello @WillF, I'm happy to help! It looks like for Product Reviews you will need the Plus Plan. If you have any other questions let me know. 😊

WillF — Sat, 17 Feb 2024 23:09:56 GMT

I'm on that plan but I can't see the option to enable reviews.

Lou8 — Tue, 20 Feb 2024 12:37:19 GMT

Hi @WillF, just taking over Mayap here.

You can enable customer reviews from your Square Online Overview page:

Go to Items > Customer Reviews.
Select Enable customer reviews.
Choose the amount of time you want to wait before automatically sending a review request to customers via email.

You'll also find more information about Square Online Customer Reviews on our Support Centre.

I hope this helps!