thread Re: How do I embed a tiktok pixel code into the header in Online Store

How do I embed a Tiktok pixel code into the header of my Square Online site?

Solara — Thu, 28 Nov 2024 22:48:45 GMT

The title of this thread has been edited from the original: How do I embed a tiktok pixel code into the header.

I'm trying to integrate TikTok Ads to access my website.

The pixel code needs to be embedded into the header of every page on my website.

I have added the code in the tracking tools section but the TikTok pixel helper still cannot detect pixels on my website.

I tried to embed the code through edit site but that only puts the code into the body of each page and that doesn't work either.

Re: How do I embed a tiktok pixel code into the header

Katie_SQ — Thu, 28 Nov 2024 22:47:40 GMT

Welcome to the Seller Community, @Solara! ✨

To confirm, did you follow the steps outlined in this Support Centre article when adding the code on the Tracking Tools page?

To add your own header or footer code to your Square Online site for third-party integrations and tracking:

From your Square Online Overview page, go to Settings > Tracking Tools.
Select Add new code.
In the pop-up window, enter in the code’s name and the code itself into the corresponding fields.
To place the code in the header, select head. To place the code in the footer, select End of body.
Select Save when finished.
Publish your site from the Square Dashboard to see the changes live.

Note: Unless you’ve been instructed to do so, it’s okay to leave these fields blank. Never use them for keywords or generic text, as doing so could have an adverse effect on your website.

It's important to note that while we can provide guidance on where custom code can be applied within the Square Online platform, we're unable to assist with the code itself. If you need help with custom code, we recommend consulting a coding expert. I’m hoping another Seller will be able to jump in and share their insights in the meantime.

Sorry I couldn’t be of more help here. If you have any other questions, please don’t hesitate to reach out. 😊

Re: How do I embed a tiktok pixel code into the header

Solara — Thu, 28 Nov 2024 22:57:08 GMT

Thank you for the advice however I have done as instructed and the code is still not detected.

Re: How do I embed a tiktok pixel code into the header

Katie_SQ — Thu, 05 Dec 2024 22:35:42 GMT

Sorry to hear this, @Solara! In this case, I'd recommend reaching out to a coding expert for assistance.

If you have any other questions, please let us know. 🙂