Can I delete a contract from an invoice when a customer has signed a hard copy

RachDillon — Thu, 16 Jan 2025 01:06:33 GMT

Hi community,

Can I delete a contract from an invoice when a customer has signed and posted a hard copy?

I don't want my customer to forget they signed, and go through the same frustration of trying to sign online 5 months from now when the final payment is due. (It's easy to forget what paperwork you have and have not completed in this age of signing something every five minutes)

Re: Can I delete a contract from an invoice when a customer has signed a hard copy

Katie_SQ — Tue, 21 Jan 2025 01:50:08 GMT

Thanks for your question, @RachDillon!

You can remove an attached contract from an unpaid invoice by following these steps:

Sign in to your Square Dashboard and go to Payments > Invoices.
Click on your customer’s invoice. An invoice details panel will appear on the left.
Click the Edit button.
Under Attachments and custom fields, find the contract and select Remove.
Press the Update button in the top right corner.

Please refer to the screenshots below.

If you have any other questions, feel free to ask. I hope this helps! 😊

thread Re: Can I delete a contract from an invoice when a customer has signed a hard copy in Online Store

Can I delete a contract from an invoice when a customer has signed a hard copy

Re: Can I delete a contract from an invoice when a customer has signed a hard copy