thread Re: Discount Code Unavailable on Square Appointments in Online Store

Are discount codes and automatic discounts available on the Square Appointments online booking flow?

milash — Tue, 20 May 2025 06:27:43 GMT

The title of this thread has been edited from the original: Discount Code Unavailable on Square Appointments.

Hello,

I use the Square Booking Flow / Appointment page which is linked to our website (seperate from square). When customers try to checkout, there is no place to input a discount code. We have chosen the option to pay in store at checkout and not online but still want the ability to deduct a discount from the total cost. Is there any way to add this feature without changing our checkout preferences?

Many Thanks

Re: Discount Code Unavailable on Square Appointments

Katie_SQ — Tue, 20 May 2025 06:26:26 GMT

Thanks for your question, @milash!

Vouchers and automatic discounts aren't compatible with the Square Appointments online booking flow, so I'd recommend creating and applying manual discounts at the checkout instead. Manual discounts will allow you to deduct a discount from the total cost at the checkout when your client pays for their appointment.

To get started, check out the following articles on our Support Centre:

- Create and edit discounts
- Apply discounts to transactions

Hope this helps! Please reach out if you have any other questions. 😊