BIG POND EMAILS RECEIVING SQUARE INVOICES

nonibfit — Sun, 20 Jul 2025 00:11:42 GMT

BIG POND EMAILS RECEIVING SQUARE INVOICES . These email addresses seem to have issues receiving square invoices. Are there remedies.

Thanks

Re: BIG POND EMAILS RECEIVING SQUARE INVOICES

Laurie_ — Tue, 22 Jul 2025 05:11:35 GMT

Hi @nonibfit,

Thanks for reaching out! Yes, if BigPond email addresses are having trouble receiving Square invoices, there are a few steps you can try to help resolve the issue:

1. Ask the customer to check their spam or junk folder – BigPond’s spam filters can sometimes flag Square emails, especially if it's their first time receiving one.

2. Have them add Square to their safe sender list – Ask the customer to add invoicing@messaging.squareup.com to their contacts or safe senders to improve email deliverability.

3. Double-check the email address – Make sure there are no typos in the address (e.g. @bigpond.com or @bigpond.net.au).

4. Provide a direct link to the invoice – From your Square Dashboard, you can copy the invoice link and share it via SMS or another email address if needed.

5. Suggest they contact their email provider – If the issue continues, they may need to contact BigPond/Telstra to check if Square emails are being blocked or delayed.

Let us know if you try these steps and still run into trouble!

thread BIG POND EMAILS RECEIVING SQUARE INVOICES in Online Store

BIG POND EMAILS RECEIVING SQUARE INVOICES

Re: BIG POND EMAILS RECEIVING SQUARE INVOICES