thread Re: How to add sell taxes to invoice in Online Store

How do I enable tax rates for my Square Online Store?

storybook — Wed, 29 Jan 2020 00:27:03 GMT

[The title of this thread has been edited from the original: Sales Tax enabled and linked but not charged at checkout. HELP!?]

I have completed every step I think to add sales tax to an item in the Square item library for sale in my online shop.

Set up tax

Linked to location

Add to price of item

Enable button

Added to item

I have included shipping in the item price so shipping option shows STANDARD greyed out.

No tax shows up. I thought it might be due to no shipping selections that would help trigger what taxes apply but I thought we need to charge our own state tax to every product sale now including interstate? My test sale was in state anyway.

Re: Sales Tax enabled and linked but not charged at checkout. HELP!?

isabelle — Sat, 22 Aug 2020 16:09:22 GMT

Hey @storybook!

Thanks for posting in the Seller Community, and sorry about that.

It sounds like you've successfully created the taxes for your Square POS store (in person transactions). To set up taxes for your Square Online Store, you'll have to do so by going to the Square Dashboard > Settings > Taxes. Apologies if that was unclear.

Here is a Support article with a bit more information about tax rates and Square Online Store. Please let me know if you have any questions about this by replying back to me in this thread.

tax / fee set up and added to item but not being added to sale

ridgefield — Thu, 20 Feb 2020 20:17:35 GMT

I set up a "tax", called it convenience fee, and set percentages. I then went and and added to items in the library. I made a sale from the online link to that item and it came up as just the item price. No "tax" added into the item or at the end. I tried both those op-tions. What am I missing?

Re: tax / fee set up and added to item but not being added to sale

Kassi_ — Sat, 22 Feb 2020 15:10:00 GMT

Hey there @ridgefield -

I merged your post to a thread about the same issue. Check out the Best Answer post by @isabelle for troubleshooting steps on this issue.

sales tax not updating to the site

perrystreet — Fri, 27 Mar 2020 03:07:37 GMT

i've updated my sales tax settings in every possible way and it will not register on the website. i can republish any other changes and they post within 5-10 minutes, but no sales tax.

ive done the: items->taxes>enable button->make sure all items are checked->resave->republish....a bunch of times and turned them off and on again a few times. anybody know the top secret solution to this problem?

Re: sales tax not updating to the site

isabelle — Sat, 28 Mar 2020 19:02:22 GMT

Hey @perrystreet.

Hmm. It sounds like you've followed the instructions in this post to set up taxes for your Square Online Store. I am not sure why these wouldn't be working. Are you using Google Chrome to make this adjustment? I wonder if it's browser issues.

If so, would you mind contacting us?

How to add multiple sales tax to orders through Weebly powered Online Store?

muse — Sat, 18 Apr 2020 16:22:53 GMT

The title of this thread has been edited from the original: how to add sales tax and meals tax to online store items

switching over to online store with weebly and I need two tax rates. Some items we sell require both sales tax and meals tax - it is item specific. How do I make this happen in the new online store?

Re: how to add sales tax and meals tax to online store items

JustinC — Sat, 18 Apr 2020 16:20:45 GMT

Hey there @muse.

At this time, there's only one tax that can be added to your orders and it's done automatically. More info on how sales taxes behave in this article.

Re: how to add sales tax and meals tax to online store items

muse — Sat, 18 Apr 2020 21:51:58 GMT

Hey Justin - this really needs to be addressed for those of using Square POS and Weebly online ordering. Would I have this issue if I was using Square for Restaurants for online ordering?

Re: how to add sales tax and meals tax to online store items

Joe — Mon, 20 Apr 2020 11:58:30 GMT

Hi there, @muse - thanks for reaching out with a quick reply!

We hear you, we are actively reviewing updates for our Online Store - as soon as we have news to share in regards to edits or changes, we will be sure to update everyone here.

In regards to your question surrounding Restaurants, the same tax settings would apply to your Online Orders even if synced with Square for Restaurants.

Price inclusive tax

SMcCaffrey — Tue, 02 Jun 2020 23:26:56 GMT

I've always included the tax on everything I sell and then pay Uncle Sam his due. My question is this, in setting up my online store, where is the option to "Opt out"? Thanks

Re: Price inclusive tax

nika — Thu, 04 Jun 2020 13:45:27 GMT

Hi @SMcCaffrey! Don't know if I'm following... what exactly do you want to opt out of on your Online Store?

Re: Price inclusive tax

SMcCaffrey — Thu, 04 Jun 2020 19:40:07 GMT

In Tax Calculations, "Taxes are included in item price" is the Price Inclusive Tax.

Is this correct?

Sorry to make this sound more difficult than it probably is.

And;

Do people/companies really charge taxes on shipping & delivery fees?

I live in California, so maybe other states or countries do this.

Thank you.

Re: Price inclusive tax

nika — Sat, 06 Jun 2020 13:44:12 GMT

You're totally fine @SMcCaffrey. Just wanted to make sure for myself before I answered!

You're right. When you enable taxes through the Online Store, the tax is included in the item prices.

And yes- there are states that require tax on shipping!

Re: sales tax not updating to the site

chandlery — Wed, 22 Jul 2020 13:30:43 GMT

I have the same problem, sales tax just does not work for the online web site

Re: How do I enable tax rates for my Square Online Store?

BFB1 — Wed, 12 Aug 2020 02:57:48 GMT

I am having the same problem on my Weebly site. I have my store and shipping addresses entered, have set the United States to auto-calculate for taxes, and have toggled taxes to "Enable," but when I do a test run to check-out and ship to the state in which my store is located, no taxes appear. Help, please!

Why are the taxes and shipping fees not being added to transactions on my store?

TaySum — Fri, 21 Aug 2020 00:31:17 GMT

I set up the taxes and shipping rates to my online store, but they're not being applied to the transactions. How can this be fixed?

Re: Why are the taxes and shipping fees not being added to transactions on my store?

isabelle — Sat, 22 Aug 2020 16:10:18 GMT

Hey @TaySum!

Welcome to the Seller Community 🎉

Can you take a look at my best answer in this thread and ensure that you've enabled taxes for the Square Online rather than just the Dashboard?

Let me know! 💡

Re: Why are the taxes and shipping fees not being added to transactions on my store?

TaySum — Sat, 22 Aug 2020 17:56:03 GMT

I just had a look at your thread and the support article you posted. I then double checked and saw that I have everything set up correctly; nothing more I can do. Taxes and shipping fees are still not being added. What can be done to fix this issue?

Re: Why are the taxes and shipping fees not being added to transactions on my store?

Alex_ — Sun, 23 Aug 2020 20:35:51 GMT

Hi @TaySum,

I recommend contacting our Weebly Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.