thread Can't find Square Online site in dashboard! in Online Store

Can't find Square Online site in dashboard!

SweetieFluff — Tue, 02 Dec 2025 17:32:50 GMT

Hi, I just registered and when I log in I can't find the online store option on the dashboard. Maybe I am missing something, could anybody help please? Thank you in advance! 🙂

Re: Can't find Online Store in dashboard!

ashc — Thu, 20 Feb 2020 12:35:02 GMT

Hi @SweetieFluff! Welcome to the Community.

It sounds like you might be located in a country where Square isn't yet available for payment processing.

In that case it doesn't show you all the options we have to offer on your online Dashboard.

Re: Can't find Online Store in dashboard!

1748Bakehouse — Wed, 25 Mar 2020 13:50:37 GMT

We are in Florida, and also cannot find the Online Store module in our Square for Restaurants Dashboard. Help!

Re: Can't find Online Store in dashboard!

Valentina — Sat, 21 Aug 2021 00:36:18 GMT

You can navigate to your Square Online overview page via your Square Dashboard, @1748Bakehouse!

Start by logging in - once you're in your Dashboard, you'll have a sidebar menu on the left - filled with colorful icons. You will see one of two things, depending on how your Dashboard is set up.

You may have a blue icon that says Online below it:

Or - you may have a link titled Online below your colorful icons on the left-hand side of your screen:

You can click and drag both the links and the colorful icons to move them around!

Re: Can't find Online Store in dashboard!

Ceos — Fri, 12 Mar 2021 13:53:39 GMT

When I reopened for the 2021 Season I discovered that my Online Store link was not on the Dashboard. I was able to find the link by Selecting "Orders" and then "Order Partners" from the menu on the left. I selected Square from the list of partners as I had already had an active website through Square. Once I selected Square, my Online Store appeared.

Re: Can't find Square Online site in dashboard!

ohmt — Sat, 01 May 2021 01:56:08 GMT

I also have no link to access my store, and no icon that is labeled anything like "online"

Re: Can't find Square Online site in dashboard!

BernadetteA — Sun, 02 May 2021 00:47:50 GMT

Hi @ohmt Welcome to the Community! 🎉

I'm sorry to hear you are having trouble finding the Online option on your dashboard. If you do not see the icon in the top left, it will be listed as a link in the second section on the left.

You may need to hover over the list you see to scroll down to see all of the options.

Re: Can't find Square Online site in dashboard!

kbrooks3 — Fri, 07 May 2021 03:33:17 GMT

I still have not been able to locate my store link. Can someone please help?

Re: Can't find Square Online site in dashboard!

JustinC — Fri, 07 May 2021 19:01:20 GMT

Found in the Site Editor.

From the Square Dashboard > click the Online tab in the navigation menu. You'll land on the Overview Page.

Below the message Welcome back, (your business name), you'll see the site URL hyperlinked in blue text.

@kbrooks3

Re: Can't find Square Online site in dashboard!

fuad — Wed, 18 Aug 2021 17:58:56 GMT

I can't find "online" label on my dashboard

Re: Can't find Square Online site in dashboard!

Valentina — Sat, 21 Aug 2021 00:40:16 GMT

Hi there @fuad 👋

I updated the Best Answer here to include an additional screenshot that should help.

Let me know if you still cant locate the Online button/link in your Dashboard!

P.S. Welcome to the Seller Community ✨