thread Re: How do you add an e-card to your onlinestore.... in Online Store

How do I enable/sell eGift Cards for my Square Online Store?

melindavanslyke — Mon, 06 Apr 2020 22:12:59 GMT

[The title of this thread has been edited from the original: egift cards]

I'm having a hard time setting up my egift cards. I have everything toggled and enabled, but they are not showing up on my online store. What am I missing? Thank you.

Re: egift cards

isabelle — Tue, 12 Jan 2021 23:43:14 GMT

Hey @melindavanslyke-

Thanks for posting in the Seller Community!

Once you have eGift Card sales enabled, you'll also have to make an adjustment in your Square Online Store settings. When you select the Online icon in the Square Dashboard, select Items, and then Gift Cards:

I hope this is helpful! ✨ Let me know if you have any additional questions.

Selling Egift cards online with new Weebly site

artisans — Tue, 05 Jan 2021 21:19:14 GMT

This reply was created from merging an existing thread: Selling Egift cards online with new Weebly site

I just converted my old Square online store into the new Weebly site and I cannot find a way to sell an egift card.

Instructions seem to be only for the old sites.

When will updated instructions be added for the weebly web stores?

How many free options of old have we lost to the new paid versions?

Where can I find any help on building out my weebly online store?

Re: Selling Egift cards online with new Weebly site

JustinC — Mon, 23 Mar 2020 22:33:32 GMT

Glad I ran across your post @artisans!

To sell egift cards on your website, head over to your Online Store Dashboard and go to Items > Gift Cards. Check the box to automatically add the link egift card purchase link to your website navigation menu.

If you need help building your site, contact our Weebly Team so they can lend a hand: squ.re/contact

How do you add an e-card to your onlinestore....

penloe — Thu, 26 Mar 2020 14:33:21 GMT

Gift Cards do not show up in my items when "adding a menu item."

Thanks for your help,

Philip

Re: How do you add an e-card to your onlinestore....

isabelle — Fri, 27 Mar 2020 16:13:45 GMT

Hey @penloe-

If you're using the Square Online Store, take a look at these instructions for how to add the ability to purchase eGift Cards on your site. Let me know if you have any questions about this.

Re: How do you add an e-card to your onlinestore....

penloe — Fri, 27 Mar 2020 17:52:46 GMT

I do have all of that marked but I don't see a link to buy an e-card on my site or how to add it to my site?

ecard promotion

Baker29 — Fri, 27 Mar 2020 20:36:07 GMT

I only want to sell ecard gift cards on my online store. Is it possible to only show that option?

Re: How do you add an e-card to your onlinestore....

isabelle — Sat, 28 Mar 2020 01:00:53 GMT

The instructions provided here in my best answer are for enabling the eGift Card on your site, after configuring them in the Gift Cards section of the dashboard @penloe.

Let me know if you have any questions about this! 💡

Re: ecard promotion

JustinC — Sun, 29 Mar 2020 17:08:56 GMT

Hey @Baker29 -

Check out this thread I responded to to set up your egift card purchase link for your Online Store.

Re: Sell eGift Cards in POS?

MidCoast — Sun, 05 Apr 2020 22:23:25 GMT

I've followed the video to set up but don't ever get a "publish" button. There also is no option from my iPad POS to set up either. How do you get the e-gift card to appear on the website?

Re: Sell eGift Cards in POS?

isabelle — Mon, 06 Apr 2020 22:15:03 GMT

Hey @MidCoast-

Thanks for posting in the Seller Community.

Take a look at my best answer in this thread for instructions on how to enable the sale of eGift Cards on your Square Online Store. I hope this helps!

Re: egift cards

MidCoast — Fri, 10 Apr 2020 16:46:14 GMT

I'm following your graphic instructions but "gift card" is not on the list under items. I've enabled it from the dashboard area also.

Re: egift cards

nika — Sat, 11 Apr 2020 14:50:22 GMT

@MidCoast You're still not seeing the Gift Card section under the Items tab in the site editor even after enabling it from your Square Dashboard here?

Re: egift cards

MidCoastModern — Sat, 11 Apr 2020 17:08:49 GMT

That part works. But when I go to the online store and look for it in the menu, no go. I have 2 Square accounts. It worked for one and not the other. Did the exact same steps. The accounts look different too and not sure why except one has Payroll as part of it so maybe that completely changed the dashboard.

Re: egift cards

MidCoastModern — Sun, 12 Apr 2020 17:57:16 GMT

Correct, I've enabled it and it still doesn't show up in the online store page. One of my accounts it did and the other it doesn't. I have the Square for Retail version for both stores...no idea why one works and the other doesn't.

Re: egift cards

Joe — Mon, 13 Apr 2020 11:34:13 GMT

Hi there, @MidCoast - I'm going to step in for Ashley on this one. This is definitely strange, indeed. We may need to take a deeper look at this from our side.

Would you mind flagging this over to our Support Team? They can examine this in real time and see where the issue lays. We look forward to hearing from you!

Re: egift cards

MidCoastModern — Sun, 19 Apr 2020 16:46:01 GMT

it's definitely odd. The other odd thing is I have the same exact Square accounts for both stores, except one includes Payroll, and the dashboards look very different.
And the video from Square to show how to set up gift cards has a different dashboard as well. I assume it was made with a previous version of Square.

Re: egift cards

Joe — Mon, 20 Apr 2020 11:39:15 GMT

Thanks for the quick reply, @MidCoastModern - were you able to flag this over to our Support Team? They will definitely want to get some eyes on this.

Re: How do you add an e-card to your onlinestore....

DrSway — Tue, 21 Apr 2020 23:47:15 GMT

After you follow the directions to Configure gift cards, to add to Navigation:

Go to Online Store >> Website >> Edit Site >> Header >> Navigation >> toggle button to blue

Itty bitty word Home and Gift Card will appear under your logo in the header. It redirects to a separate website and from what I can tell purchasing is a separate transaction from ordering online.