thread Re: Is there a way to DISABLE pick up but CONTINUE TO ALLOW FOR DELIVERY ONLY? in Online Store

NEW! Square Online: Separate Pickup & Delivery settings

barkshopbakery — Wed, 19 Nov 2025 16:02:04 GMT

The title of this thread has been edited from the original: Online Store Feature Request: Separate Pickup & Delivery settings

Is there any way to select different days and times for delivery separately from pickup? For instance I want customers to be able to arrange for pickup every day, but for delivery I only have someone on staff to do deliveries 2 days a week right now.

I only want to do deliveries

Nonnos12 — Sat, 04 Apr 2020 22:32:19 GMT

This reply was created from merging an existing thread: I only want to do deliveries

Monday-Friday 11-5pm

Cajun cuisine and pastries

Delivery only!

Re: Online Store Delivery - separate pickup and delivery

Kassi_ — Thu, 26 Mar 2020 16:36:17 GMT

Hey there, @barkshopbakery -

Welcome back to the Community!

This is is a great question and looks like it's a Feature Request for our delivery option.

Especially during this stressful time, we are looking at ways to improve the features we rolled out for our sellers. I am going to tag this for our Product Team, so they can continue to evolve to our sellers' needs.

Thank you for taking the time to write in.

Re: I only want to do deliveries

Valentina — Thu, 26 Mar 2020 19:25:21 GMT

Hi there @Nonnos12! Sounds like you want to get your online store set up for delivery - we can help if you follow the steps laid out here. If you're looking to offer delivery without offering pickup, this is not currently an option.

At this time, you're able to offer pickup without offering delivery, but you cannot offer delivery without pickup. Be sure to keep your eyes peeled for updates, as we're constantly working to offer new features through your online store.

DELIVERY/SHIPPING ONLY - How to disable curbside pickup?!

CTTHShop — Sat, 04 Apr 2020 22:35:00 GMT

This reply was created from merging an existing thread: DELIVERY/SHIPPING ONLY - How to disable curbside pickup?!

I've been trying to be patient, but it's causing a lot of confusion for my customers and headaches for me.

Is there a way to disable curbside pickup, but still have SHIPPING or DELIVERY as the ONLY options at checkout? It's making it required for me to have curbside checked off before I can enable delivery.

We are only doing delivery or shipping at this time.

Thanks for your time!

Re: DELIVERY/SHIPPING ONLY - How to disable curbside pickup?!

Valentina — Sat, 04 Apr 2020 22:17:06 GMT

At this time, enabling pickup is required in order to accept deliveries, @CTTHShop - sorry to hear about the headaches caused by this. Our teams fast-tracked these features to allow businesses to immediately begin offering delivery and pickup options, so keep your eyes peeled as more features and abilities will be coming.

In the meantime, I'd recommend including a note on your website to notify customers about your fulfillment options. This should help take the edge off, by providing a bit of clarification. I hope this helps, and I'll be sure to post here in this thread when we have an update to share about the delivery and pickup features!

Re: DELIVERY/SHIPPING ONLY - How to disable curbside pickup?!

kbc — Tue, 07 Apr 2020 21:03:05 GMT

@Valentina

I tried doing just that. Pretty much every place that I could put text, I have something along the lines of ** DELIVERY ONLY ** PLEASE CHOOSE DELIVERY IN THE CART and yet 2/3 of the orders that came in today are marked as pickup because:

Pickup is the default option in the cart and there is no way to disable that option or make delivery the default.
Even the people who are looking for how to change the order from pickup to delivery don't seem to see the two links that say "Change" so that the pickup and delivery options panel appears.

So, now I have to manually go through every pickup order, see if there is a billing address to deliver to and check that it's in my delivery radius before deciding what to do about the order. If I just cancel all of the pickup orders and ask that they reorder and specify delivery I'm going to make customers angry and run the risk of making some people feel stupid by having to hold their hands (not literally... there's a pandemic going on, you know!) to walk them through what to click to work through the interface.

I don't want to discount how useful it has been to have these features added nor do I want to discount the difficulty in developing, testing, and releasing software... but separating delivery from pickup with absolutely no other features added would make a huge difference here.

Delivery Only option for food truck company

lali — Wed, 15 Apr 2020 17:38:15 GMT

Hello, we're setting up our online store .. we are an ice cream truck business, so it is NOT for pick up. It is for DELIVERY ONLY.

Can't seem to locate where, on setting this up, to let customers know this when they order.

When I put down our delivery days & hours, it shows up as Pick Up on the Order Page.

Also, once we figure this part out, do we just hit Publish & then copy & paste the url onto our social media? Can't seem to find this info either.

This is very confusing to us. Any help is greatly appreciated. Thank you.

[Personal Information Redacted]

Re: What if my business does ONLY delivery?

saraleahy — Wed, 08 Apr 2020 02:21:57 GMT

I still don't see delivery only..?

I'm confused by what pickup and delivery means. I want to deliver my products to my clients, not have them pick it up. I also won't be shipping them through the mail.

Any help?

online store curb side only

ace1200 — Wed, 08 Apr 2020 12:57:12 GMT

I am trying to start online store for ordering for curside pick up.

This is a liquor store and requires payment at curb with a square terminal. Can i turn off the online payment option?

Delivery Specific Items: Weebly & Square

guesthouse — Wed, 08 Apr 2020 13:47:32 GMT

We'd like to offer a very limited delivery menu and not affect our pickup menu. Is there a way to select only specific items available for delivery and not mess with the pick-up options? Right now, Pick-Up and Delivery are too "integrated". Thanks!

Re: online store curb side only

AshleyK — Thu, 09 Apr 2020 17:31:11 GMT

Hey @ace1200 thanks for taking the time to post. I've merged your thread with an existing one that has the same feature request so we can keep all the posts in one place. Your feedback has been bubbled up to our Development Team, so please keep an eye out on this thread for any updates. Thank you!

Is there a way to add local pickup or delivery to a checkout link without having a store set up?

BigBearApparel — Thu, 09 Apr 2020 19:58:28 GMT

My store is not complete as of yet. In the meantime, I am trying to create a checkout link for a specific product. It is only allowing me to add shipping, but no pickup or delivery options.

Is there a way to fix this?

Re: Delivery Specific Items: Weebly & Square

isabelle — Thu, 09 Apr 2020 20:52:00 GMT

Hey @guesthouse-

Thanks for posting in the Seller Community.

As of right now delivery and pickup fulfillment methods are not separated, therefore the items wouldn't be able to be assigned to a specific fulfillment method (delivery). As a temporary workaround, you could make categories for pickup and for delivery and use different pages for each.

Until then there’s not really a way to have anything be delivery-only. I moved your post over to this thread so you could keep an eye on updates we have for the delivery & pickup method separation feature.

Re: DELIVERY/SHIPPING ONLY - How to disable curbside pickup?!

Valentina — Thu, 09 Apr 2020 21:38:22 GMT

While it's possible to offer pickup-only right now, it's not possible to offer delivery-only. Another workaround to consider is creating two separate categories and different pages for each - one for pickup and one for delivery.

I don't have an update just yet, but we'll be sure to post in this thread when we have news to share about our pickup and delivery features. Thanks for the patience @kbc, and stay subscribed to be notified of new posts here!

Re: What if my business does ONLY delivery?

Kassi_ — Thu, 09 Apr 2020 22:24:31 GMT

Hey there, @saraleahy -

I moved your post to a board with a similar topic.

Right now delivery and pickup fulfillment methods are not separated, so it cannot be assigned delivery only.

Check out @Isballe_ 's post for a temporary workaround. You can keep an eye out for updates for possible separation.

Re: Square Online Store: Turn on Local Delivery

realrob — Fri, 10 Apr 2020 04:00:38 GMT

@Tom I make bar soap at home. My business is a new one. I was only going to sell at local craft shows, but they have all been cancelled. I don't want to ship. I don't want people picking up from my house (my only location) and am not allowed to anyway due to bylaws. Is there a way to only offer Delivery as the fulfillment option?

Re: Delivery Only option for food truck company

JustinC — Wed, 15 Apr 2020 20:06:37 GMT

@lali at this time, both delivery and pickup options can not be enabled separately. Hopefully we can make the two settings independent from one another.

I moved you to a thread where the convo about this is happening. We'll reach out when there's a new update.

Re: Square Online Store: Turn on Local Delivery

Valentina — Fri, 10 Apr 2020 20:59:29 GMT

Hey @realrob - you're currently able to offer pickup without offering delivery, but it's not possible to offer delivery without pickup. I've moved your post over to this thread, where we have suggested a couple of workarounds to help smooth out your online ordering processes, in the meantime.

Our teams are aware of the interest in these features being made available separately, so stay stay subscribed to this thread to be notified when an update is posted here.

Re: Delivery Only option for food truck company

lali — Fri, 10 Apr 2020 23:08:10 GMT

@JustinC Is having the 2 settings separate from one another something that could happen sometime soon?

@pessosices Thanks for jumping in & helping!