thread Re: Deleted items are still on the website top menu in Online Store

Deleted items are still on the website top menu

MAC639 — Tue, 18 Nov 2025 07:08:39 GMT

I just did some major edits on my new weebly store (https://monroeartscouncil.square.site/). I deleted a couple of sections from the page but they are still showing up in the menu at the top of the page. They're just dead links now. How do I remove them? Also, I have two separate sections for different types of donations. Any way to combine these?

Please let me know if there is a better forum area for my questions. Thanks for your help.

Re: Deleted items are still on the website top menu

isabelle — Fri, 17 Apr 2020 16:53:08 GMT

Hey @MAC639-

Thanks for posting in the Seller Community.

Please let me know if I've misunderstood your question, but it seems like you're trying to figure out how to delete specific pages from your Square Online Store.

To do so, please head to the Online Store section of your Square Dashboard, and select Edit Website. From there, locate the following:

Does this help? Let me know if not! 💡

Re: Deleted items are still on the website top menu

MAC639 — Sat, 02 May 2020 22:47:19 GMT

Thanks for your reply Isabelle. I figured it out, I needed to edit the "Navigation" section. I was able to remove the unwanted items from the menu.

Connie

Re: Deleted items are still on the website top menu

isabelle — Mon, 04 May 2020 16:40:55 GMT

Hey @MAC639!

So glad you figured this out, and thank you for taking the time to reply and let us know.

Re: Deleted items are still on the website top menu

Izzykara — Wed, 02 Aug 2023 00:03:21 GMT

Hi there I’m having the same problem, I added and item in my shop all and then I deleted it. It has now added the item 6 times and I deleted them but they are still showing up in my shop all and when I click on it, it’s saying page not found but it won’t go away after I deleted it

Re: Deleted items are still on the website top menu

_Violet — Thu, 03 Aug 2023 21:47:17 GMT

Hi @Izzykara - I'm sorry to hear that this issue with your online items has brought you to the Seller Community! 😥

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Square Online Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

Re: Deleted items are still on the website top menu

Wildpine — Fri, 10 Nov 2023 01:28:15 GMT

Did you figure out a fix for this. I'm currently having this issue.

Re: Deleted items are still on the website top menu

JJ_ — Sat, 11 Nov 2023 16:51:34 GMT

Hello @Wildpine!

Did you give a try to @isabelle 's Reply here?

Re: Deleted items are still on the website top menu

Wildpine — Sat, 11 Nov 2023 17:06:42 GMT

Yes. I ended up reaching out to customer service. My deleted items were basically stuck in limbo with no way to access them on the front end. They fixed it. Thank you for your replay.