thread Online Store Set Up Help in Online Store

Online Store: How do I go back back to default settings?

Pamhill05 — Wed, 19 Nov 2025 15:59:38 GMT

The title of this thread has been edited from the original: "I am trying to redo my online store and I don't know how to organize it"

I need help deleting the current online store that I never published because I would like to change the entire online store

Re: I am trying to redo my online store and I don't know how to organize it

Joe — Wed, 06 May 2020 12:11:49 GMT

Hi there, @Pamhill05 - thanks for reaching out and joining us here on the Online Store! Welcome! We are happy to have you.

You can reset your Online Store back to it's default settings by doing the following:

Log onto your Online Store Dashboard
Select Website from the left-hand navigation
Select General Settings
Scroll all the way down, and select Reset to Default

This action will remove all changes from your Online Store and reset everything back to its original settings. It's important to keep in mind here that this action cannot be undone.

Let me know if you have any other questions! I am here to help.

Online Store Set Up Help

GolfProRob — Thu, 27 Aug 2020 14:29:31 GMT

I just set up my online store and chose the Instagram store as the option, but now see I need to go a different avenue. How do I get back to the beginning and start fresh with different home page?? THX!

Re: Online Store Set Up Help

ashc — Fri, 28 Aug 2020 16:21:37 GMT

Hey @GolfProRob,

I moved your post to an existing thread where another seller had the same question.

Check out @Joe_'s steps above on how to start over with your store and get back to the default settings.

Re: I am trying to redo my online store and I don't know how to organize it

Brandy78 — Sun, 23 Jan 2022 16:46:16 GMT

I am trying to reset my settings back to default, but I do not have that option under my settings. Any other option?

Re: I am trying to redo my online store and I don't know how to organize it

Ria — Tue, 25 Jan 2022 17:27:52 GMT

Hi @Brandy78 - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question.

Here are the steps to reset your Square Online back to default.

Log onto your Online Store Dashboard.
Select Website from the left-hand navigation.
Select Site Preferences.
Scroll all the way down and select Reset to Default.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

Re: I am trying to redo my online store and I don't know how to organize it

Jakw — Mon, 30 Sep 2024 09:53:24 GMT

I'm not getting a "general settings" option in the website drop-down, only in the regular setting and that's only for addesses and details ect.