thread Re: My weebly website runs slow in Online Store

My weebly website runs slow

leahgosik — Wed, 15 Jul 2020 21:48:40 GMT

When I try to edit my weebly website it takes about 3 minutes to make one change. And forget typing a paragraph it try’s to update every letter letter by letter.

and.....my Whole website runs slow.

Re: My weebly website runs slow

JustinC — Thu, 16 Jul 2020 11:43:27 GMT

Sounds like a browser issue @leahgosik

Switch to a supported browser like Google Chrome if you haven't already.
Clear the cache on your device. Accessing the Help menu on your browser should allow you to locate step-by-step instructions.
Make sure that your browser is up to date.

I hope this helps!

Re: My weebly website runs slow

leahgosik — Thu, 16 Jul 2020 14:34:18 GMT

@JustinC Justin, those were some of the first things I tried after switching over to weebly with square. It’s NOT a browser issue.

We have done all the trouble shooting Possible on our end.

I have googled the problem as well. It looks like weebly has had this same problem with lots of customers for the past 21/2 years with no remedy.

other thoughts?

Re: My weebly website runs slow

JustinC — Thu, 16 Jul 2020 15:18:16 GMT

Hmm, I'm stumped with this one honestly @leahgosik

We haven't received reports of the Online Store running slow recently. If you believe the issue stems from on our end, reach out to our Ecom Support Team so they can extensively troubleshoot.