thread Re: 2 ACCOUNTS in Online Store

2 ACCOUNTS

kia_stayblessed — Sun, 19 Jul 2020 17:52:17 GMT

I already use square through weebly but now I have to weebly accounts because of squares new changes. It is messing up my site. How do I deactivate it.

Re: 2 ACCOUNTS

AshleyK — Tue, 21 Jul 2020 12:41:22 GMT

@kia_stayblessed I'm sorry to hear this! Are you able to log into your old Weebly account and change the email associated with it to something different than the email tied to your Square account? This should separate the two accounts and then you can close down the Weebly one you don't want to use.

Re: 2 ACCOUNTS

kia_stayblessed — Thu, 23 Jul 2020 19:18:51 GMT

No but Weebly changed the name of one and was able to at least deactivate it. The merge thing really messed up my account

Re: 2 ACCOUNTS

ashc — Thu, 23 Jul 2020 19:33:51 GMT

Hey @kia_stayblessed,

I'd recommend reaching out to our direct CS team so they can help transfer over anything that didn't migrate correctly.

There isn't much we can do here from the Seller Community ourselves.