thread Re: How do I delete a category page from my shop all? in Online Store

How do I delete a category page from my Square Online website?

bmdancer — Sat, 13 Feb 2021 00:07:16 GMT

The title of this post has been edited from the original: How do I delete a category page from my shop all?

I have a category page that I accidentally uploaded and I'm not sure how to delete it. Could anyone help? Thanks!

Re: How do I delete a category page from my shop all?

Kassi_ — Thu, 23 Jul 2020 15:50:55 GMT

Hey @bmdancer -

Go to your Online Store Dashboard > Edit Website > Click Page: Home > This will show where you can delete those category pages.

Please let me know if this doesn't do the trick. Thank you!

Re: How do I delete a category page from my shop all?

ipdeming — Sun, 02 Aug 2020 01:16:28 GMT

Hello, I am having this same problem. I went to the page Home when editing my site, but there is still nowhere for me to go to where I can delete the sub-page in my Shop All.

Re: How do I delete a category page from my shop all?

Kassi_ — Mon, 03 Aug 2020 21:25:11 GMT

Hey there, @ipdeming

Are you getting a screen like the attachment I added to this post? If so, go to the three horizontal dots on the left side of the category and it will allow you to delete or edit it.

If this still isn't working, I would recommend contacting our CS Team directly, so they can do some digging or file a ticket with our engineers (if needed).

Re: How do I delete a category page from my shop all?

mamac — Wed, 10 Feb 2021 21:42:39 GMT

I'm having the same problem as well. There is no option to delete. Pretty harsh no room for error. Yikes!

Re: How do I delete a category page from my shop all?

Valentina — Fri, 12 Feb 2021 01:52:52 GMT

Hi again @mamac!

You cannot delete categories from this dropdown, just as you will not be able to delete items from the list. You will need to delete your categories from from the main Square Online overview page under Items > Categories.

Click the box next to the category you would like to delete, then press the Delete button that appears:

I hope this helps! ✨

Re: How do I delete a category page from my Square Online website?

SperoVue — Tue, 30 Nov 2021 23:39:48 GMT

There is still no "delete" option for the category page. How do I delete this?

Re: How do I delete a category page from my shop all?

Lawsonduval — Wed, 06 Apr 2022 11:39:24 GMT

When i do that nothing is listed! I’ve been trying to figure this out for two days

Re: How do I delete a category page from my Square Online website?

Lawsonduval — Wed, 06 Apr 2022 11:41:00 GMT

I’m trying to delete errors of category’s I made

Re: How do I delete a category page from my shop all?

frances_a — Sat, 09 Apr 2022 21:54:12 GMT

Hi @Lawsonduval

Welcome to our Seller Community, we're always happy to see new faces.

Looks like you are trying to delete a category from the Site Editor.

You'll want to exit the Site Editor then go to Items > Categories to delete a category.

Check out Valentina's answer above!

Let me know if this helps, thank you!

Re: How do I delete a category page from my shop all?

patchwork625 — Mon, 30 May 2022 15:55:08 GMT

I am having the same problem! There is no way to delete the categories from the website I created. You can only edit very few details, it will not even let you rename the category. When in the main website of Square there are no "categories" listed (they only appear on the website created).

Re: How do I delete a category page from my shop all?

patchwork625 — Mon, 30 May 2022 16:02:02 GMT

Nevermind I figured it out! It is definitely not easy to find!

Re: How do I delete a category page from my shop all?

BCFA — Tue, 05 Jul 2022 06:28:41 GMT

Hey, Patchwork! What did you figure out to do in order to delete unwanted category pages? I'm glad you were able to do it, but the recommended procedures don't work. What's your secret? Thanks!