thread Re: Square Online Store: "Google Pay" stopped working on the checkout (keeps spinning) in Online Store

Square Online Store: "Google Pay" stopped working on the checkout (keeps spinning)

AlexG — Sat, 01 Aug 2020 17:49:34 GMT

Hi folks,

"Google Pay" stopped working on the checkout. It keeps spinning without any result frustrating out customers.

Apply Pay and regular Checkout works.

Any ideas why Google Pay stopped working?

With regards, 1 Oz Team.

Note: I've disabled Google Pay as a temporarily solution, but would like to bring it back.

Re: Square Online Store: "Google Pay" stopped working on the checkout (keeps spinning)

AlexG — Sat, 01 Aug 2020 17:52:53 GMT

Re: Square Online Store: "Google Pay" stopped working on the checkout (keeps spinning)

nika — Mon, 03 Aug 2020 12:50:27 GMT

Hey @AlexG- Appreciate you bringing this up.

We had some issues a while back with Apple Pay giving customers trouble, but I haven't heard of any issues with Google Pay not working. This is a new one.

Since it sounds like there's a handful of your customers who aren't able to pay with Google Pay, would you mind reaching out to our Support Team? They'll be able to look further into it and get our engineering team involved if needed.

Thanks!