thread Re: Why does my Shop All page not show up? in Online Store

Why does my Shop All page not show up?

Cherylb728 — Mon, 03 Aug 2020 02:30:54 GMT

I originally set up a store in Weebly and still have that. Then I went through Square to set up an online store to link to my Weebly page. When I give people the URL https://facemasksbycheryllynne.square.site it says page not found. On the navigation board, it is showing 2 pages for the URL and one for Weebly. Please help.

Online store: https://facemasksbycheryllynne.square.site/

On my dashboard this is showing:

Face Masks by Cheryl Lynne

Free

Face Masks by Cheryl Lynne

Free

FaceMasksbyCherylLynne.square.site

Weebly Professional Site

I recently paid $16 for an upgrade and not happy.

Re: Why does my Shop All page not show up?

Valentina — Tue, 04 Aug 2020 13:32:17 GMT

Hi there @Cherylb728 - I'm sure we can iron out the kinks here!

It looks like the actual link address associated with the first link you included in your post is as follows: "https://facemasksbycheryllynne.square.site%20/" - which is why this link isn't working properly. The second link you posted takes me to your online store! I'm able to view your Shop All page as well 🎉

Now, let's dig in. When you say "On the navigation board, it is showing 2 pages for the URL and one for Weebly," I'm not sure what you are referring to. Are you able to describe in a bit more detail what's not looking right on your side?

Re: Why does my Shop All page not show up?

Cherylb728 — Thu, 06 Aug 2020 01:24:40 GMT

On the dashboard under Online store and when you click on the down arrow on the left is shows

1. Face Masks by Cheryl Lynne

FREE

2. Face Masks by Cheryl Lynne

FREE

3. Face Masks by Cheryl Lynne

Weebly Professional Site

I am not sure how I developed 3. I went to Weebly first and wanted to connect a store to Weebly which is Square Up.

Re: Why does my Shop All page not show up?

JustinC — Thu, 06 Aug 2020 16:40:49 GMT

Hmm, our Ecom Team can help out. They'll need to check your Online Store set up to make sure it's configured properly since we're unable to see your settings on the back end.

Give them a holler here. @Cherylb728