thread Re: Unavailable and Random Select an Option making store unusable for online orders. in Online Store

Unavailable and Random Select an Option making store unusable for online orders.

ATXCOFFEE — Mon, 03 Aug 2020 16:27:22 GMT

Our business has had many issues with the new online store through Weebly but this problem is rendering our store useless.

The store has been created and products have been synced but, from the online store customer interface, when a customer selects an item, the item shows a random Select an option dropdown (with nothing in it) and says all of our items are Unavailable.

Please help.

Re: Unavailable and Random Select an Option making store unusable for online orders.

pessosices — Mon, 03 Aug 2020 16:42:51 GMT

Hey @ATXCOFFEE

The Select an Option is typically related to Variations. Go over to your Items tab in the Web Dashboard, click on the item and check out your variations section there

Re: Unavailable and Random Select an Option making store unusable for online orders.

ATXCOFFEE — Tue, 04 Aug 2020 15:27:04 GMT

Hey @pessosices , thanks for the response. Unfortunately I have already checked this and there is nothing suspicious.

Re: Unavailable and Random Select an Option making store unusable for online orders.

pessosices — Tue, 04 Aug 2020 15:35:28 GMT

@ATXCOFFEE

What does it look like in the Items Tab in the regular Square Web Dashboard - not the online store dashboard.

https://squareup.com/dashboard/items/library

Re: Unavailable and Random Select an Option making store unusable for online orders.

ATXCOFFEE — Tue, 04 Aug 2020 21:08:17 GMT

@pessosices