thread How do I remove the "Merged info" from the other tab in personal profile. in Online Store

How do I remove the "Merged info" from the other tab in personal profile.

kinoscoffee — Tue, 04 Aug 2020 16:23:33 GMT

Now that I am using Weebly as my online store when a customer orders online it seems to create a new account for them in square everytime they order. I check this every week or two but we have some customers who order online daily and they have 15 accounts in square. I merge these accounts which works ok but it fills the "other" section of the customer profile with pages of

//Merged on 2020/07/25. Following fields were not transferred to the current customer: Reference ID: 11asdf1a56sd5f186a6sd5f186a2sd1f5

//Merged on 2020/07/25. Following fields were not transferred to the current customer: Reference ID: 11a56sdf816521ad6f5816sad86f5sd1

//Merged on 2020/07/25. Following fields were not transferred to the current customer: Reference ID: 11asdf1asdf6a5s1d6f8a16d2fads8f4f

//Merged on 2020/07/25. Following fields were not transferred to the current customer: Reference ID: 1asdf1a56sd5f186a6sd5f186a2sd1f5

Does anyone know how to remove this?

Re: How do I remove the "Merged info" from the other tab in personal profile.

ashc — Thu, 06 Aug 2020 18:47:43 GMT

Hey @kinoscoffee,

I checked in with our Weebly team on this one and there isn't a way to delete this from the Customer Directory at this time.

You're saying it shows up in the "Other" section though?

Re: How do I remove the "Merged info" from the other tab in personal profile.

kinoscoffee — Wed, 10 Nov 2021 18:04:25 GMT

Is there any update on being able to remove this from the customer data? Multiple years of merging customers is making for some really nasty looking customer profiles. Here is an example you can see from the slider how long this list of "Merged" Information is.