thread B2B Question in Online Store

B2B Question

m3tpe — Thu, 06 Aug 2020 23:09:08 GMT

So due to pandemic, we're trying to shift our wholesale business to online. We've never really did online business because we didn't want wholesale customers to think we're stealing their retail business.

I know that in order to have b2b function, I need to pay the subscription monthly to enable the function. So I have the following questions:

Could I list retail prices for the general public and wholesale prices for specific registered online accounts? Meaning online those wholesale customers who login get's to see their wholesale prices.
Would I be able to set specific discount amount for certain wholesale customers?
Is there a option in account registration for customers to fill in their seller's permit number?
Would I be able to personally verify all register accounts before allowing access?
Could the website automatically remove tax in total if the customer is a valid wholesaler?
Does square automatically charge the customer when they place the order? Or can I manually approve all orders before initiating the credit card charge?

Sorry being a rookie. Thanks for helping during pandemic.

Re: B2B Question

AshleyK — Sun, 09 Aug 2020 16:29:27 GMT

Hi @m3tpe! I will do my best to answer your questions below:

1: This is possible, but you would need to have a hidden page with a separate item list for your wholesale customers. The main trouble you will have for this will be keeping track of inventory because separate items cannot share inventory, but at the same time a single item cannot have two separate prices.

2: You can create a discount under Coupons and only share that coupon code with your wholesales sellers.

3: That is currently a feature request.

4: This will also be a feature request.

5: Tax would not be automatically removed for certain sellers, but you can mark a specific item as tax exempt in the online store. This would lead more into having two separate items - one for retail sale and one for wholesale.

6: Square will automatically charge the customer's order.

Let me know if you have any other questions! I tried to answer briefly so it was easier to read, but I can always elaborate more if you have follow up thoughts. Thank you!

Re: B2B Question

m3tpe — Sun, 09 Aug 2020 16:42:14 GMT

Hi @AshleyK

Thanks for your help.

So you mentioned that if I upgrade Square/Weebly subscription.. I can lock pages. How does that work? Does that mean the customer that visits the website needs to enter a specific password? Or as long as they have an online account with us they can see the page? I much rather have the latter since most customers won't remember the pw. If the latter, I'm guessing the site admin cannot grant access to specific accounts?

Re: B2B Question

AshleyK — Mon, 10 Aug 2020 17:45:32 GMT

@m3tpe If they enter the password then it should keep them logged in/having access to that page unless they clear the cache or quit their browser. There isn't a way to grant page access to a specific customer, but hopefully this means you won't have to give out the password quite as much.

Let me know if you have any other questions. 🙂