thread Re: resend pick up email in Online Store

resend pick up email

CraftyFox — Thu, 13 Aug 2020 22:06:35 GMT

I would like to resend the "Your Order is Ready" email to a few customers but I can't find a way, I only have the option to mark their order is complete. I have a few people who haven't picked up their order a few days later, and just need a way to remind them to come get it.

Re: resend pick up email

nika — Sat, 15 Aug 2020 18:29:22 GMT

Hi @CraftyFox! I hate to say it but there's not a way to resend those emails at this time. It's a feature request. I've gone ahead and shared your interest with our Product team so they can keep track of feedback around this topic.

Ability to resend notifications that an order is ready.

cbm — Thu, 11 Feb 2021 17:36:18 GMT

It would be a great benefit to be able to resend notifications to someone that their order is ready for pick up as a reminder.

Re: Ability to resend notifications that an order is ready.

AshleyK — Fri, 12 Feb 2021 14:16:39 GMT

Hi @cbm! Thank you for sharing this. I've merged your post to an existing thread where a seller is asking for something similar. Please let me know if you have any other questions!

Re: resend pick up email

JulieStafford — Mon, 11 Jul 2022 14:24:19 GMT

Any update on this?? Need to have a Pick Up Reminder option!

Re: resend pick up email

Arie — Wed, 13 Jul 2022 05:53:18 GMT

We don't have an update on this feature request yet, @JulieStafford, but we'll keep you in the loop via this thread.