thread Re: problem with opening hours on square online store in Online Store

problem with opening hours on square online store

Shweta — Mon, 24 Aug 2020 17:48:16 GMT

Hello, I've got an online store through weebly for my cafe.

The hours listed on my website are 7am to 3pm, they were previously 7am to 1pm. I have updated the opening hours in Locations and it appears correctly but when customer try to make a purchase after 1pm, they are only given the option to pick up the order the next day after 7am, they can't place the order for immediate pick up.

So clearly this hasn't updated somewhere in the system but I can't understand where

Re: problem with opening hours on square online store

Kassi_ — Tue, 25 Aug 2020 14:24:46 GMT

Hello @Shweta! -

You can change the hours of operation on your Online Store Dashboard, so it will reflect to what you've set on your Location information.

Go to Settings > Pickup & Delivery > Edi Location. A side panel will pop up with the information you wish to change.

Thank you!

Re: problem with opening hours on square online store

amandataylor — Mon, 15 Nov 2021 14:01:36 GMT

This answer is outdated. The same issue is happening but this no longer applies. Please advise ASAP

Re: problem with opening hours on square online store

BernadetteA — Thu, 18 Nov 2021 00:20:47 GMT

Thanks for reaching out, @amandataylor and Welcome to the Community 👋

From the Square Dashboard, click on Fulfillment > Pickup & Delivery then select Edit next to your business location.

Once you are on the Edit Location page, select Order Timing to edit your pickup and delivery availability.

Editing to add: You will also want to edit the Timing section on this same page as this will determine the order prep time.