Turn off email receipts to customers

Produce54 — Tue, 25 Aug 2020 16:38:12 GMT

How do we turn off the automatic email receipts sent to our customers? We get so many complaints that if this is not fixed Asap we will no longer be using Square for our business.

Re: Turn off email receipts to customers

sayra — Wed, 26 Aug 2020 13:34:41 GMT

Hello @Produce54.

You can turn off or enable Digital Receipts directly from your Square app. Follow these easy steps from the Square app to do so: visit Settings > Signature > toggle on Skip Receipt either on or off depending on your preference.

You can also take a look at this Square article with more details regarding digital receipts.

Let me know if you have any other questions.

thread Turn off email receipts to customers in Online Store

Turn off email receipts to customers

Re: Turn off email receipts to customers