thread Buy Button Not Available in Online Store

Buy Button Not Available

ahdercks — Sun, 30 Aug 2020 02:43:49 GMT

When entering in all the info for an item when I preview the site it does not show all the variations that I had entered and the buy button says not available. How do I fix this????

Re: Buy Button Not Available

Kassi_ — Mon, 31 Aug 2020 22:37:00 GMT

Welcome to the Community, @ahdercks!

Were you entering the items through your Dashboard or your Online Store?

Also, make sure that the item is marked available too. That can cause it to not show or be active.

I will keep an eye out for your reply👀.

Re: Buy Button Not Available

Balloonlady — Tue, 09 Nov 2021 21:53:48 GMT

I am having the same problem. How do I ensure that its available? The button is on my website, but its showing unavailable.

Re: Buy Button Not Available

Balloonlady — Tue, 09 Nov 2021 21:57:10 GMT

Re: Buy Button Not Available

frances_a — Thu, 11 Nov 2021 18:57:57 GMT

Hello @Balloonlady!

One thing that could cause that issue is the item not being available in all of your locations... You can check by going to your Square Dashboard > Items library > Selecting the item > Check under Locations.

Let me know if that works!

Thank you.