thread Re: Unable to create a site in Online Store

Unable to create a site

tpr — Tue, 18 Nov 2025 14:34:15 GMT

Hello,

I wanted to create a simple site, but when I go to the dashboard Online tab I see only "Sales Channels" option and nothing about Website. If I try to add Facebook channel, it says that I need to create site first. Feeling stuck.

Thanks.

Re: Unable to create a site

rtfulk — Sun, 16 Mar 2025 17:52:37 GMT

@tpr Welcome to the community. Try this link below, it will take you to the Square online page, click create your site, then on the next page, it will ask you to sign up, scroll to the bottom and click login. Hopefully that will to the right page.

https://squareup.com/us/en/online-store

Re: Unable to create a site

MayaP — Wed, 19 Mar 2025 20:37:01 GMT

Hello @tpr - Thanks for reaching out to Square Community!

Check out the link @rtfulkprovided above! Here’s another resource to help you get started with your site as well. If you have any questions, feel free to ask! 😊

Re: Unable to create a site

MayaP — Tue, 18 Mar 2025 22:13:10 GMT

Thank you, @rtfulk for always jumping in and offering your help! Your support truly means a lot to the community—we appreciate you! 🙌

Re: Unable to create a site

Summer2024 — Wed, 19 Mar 2025 20:32:34 GMT

@tpr please let us know if you were able to create your online site 😁 happy to assist further if necessary!