thread Re: Missing whole category from public facing website but not when previewing. in Online Store

Missing whole category from public facing website but not when previewing.

WellspentBeer — Fri, 04 Sep 2020 19:33:33 GMT

I haven't had any issues all week until today with items missing from my online store.

I haven't touched anything on my online store since Monday and customers have used it since.

One of my entire categories is missing from the public-facing website, but when I go to preview on my end, everything is there.

All of my items are set to visible, my category is even movable on the site but even with new items added, the entire category doesn't show up.

Re: Missing whole category from public facing website but not when previewing.

Alex_ — Sun, 06 Sep 2020 17:53:39 GMT

Hi @WellspentBeer

Thanks for posting and happy to look into this for you.

In order to make sure i'm understanding, what website builder did you use to create your site (Wix, Weebly, GoDaddy, WooCommerce etc.)? Also, can you provide the URL to your website/page? Thank you!

Please let me know by replying in this thread. I'll keep an eye out for your response.