thread Re: Item link in newsletter email using Square Marketing in Online Store

Item link in newsletter email using Square Marketing

READBookBus — Tue, 08 Sep 2020 18:44:22 GMT

I am creating a email campaign using Square Marketing. When I place an item in the newsletter, the link is a weebly link and when clicked on, it's results in 404 page.

Here is an example:

In the newsletter, the book Ghost has this link:

https://606776607507943916.weebly.com/product/-track-ghost/299

On my website, the link is:

https://www.readearlyanddaily.org/product/-track-ghost/299

I tried clearing the cookies but it didn't work.

Re: Item link in newsletter email using Square Marketing

Kassi_ — Thu, 10 Sep 2020 14:38:04 GMT

Hey there, @READBookBus -

Are you using the Online Checkout link for the item? Or did you get the link another way for the newsletter?

I will keep an eye out for your reply👀.

Re: Item link in newsletter email using Square Marketing

READBookBus — Thu, 10 Sep 2020 15:02:22 GMT

It's part of the newsletter creation process. I can drop an item into the newsletter then choose the item from a pop-up list. A weebly link is attached to it, but when you click it in the newsletter it goes to Page404. I hate to think I have to copy and paste the links from the website as it defeats the ease of having drag and drop.

I'm attaching a short video to show what I mean.

Re: Item link in newsletter email using Square Marketing

Kassi_ — Fri, 11 Sep 2020 21:35:57 GMT

@READBookBus -

Ah I see! I am going to suggest reaching out to our CS Team directly, so they can take a deeper look into the issue you're seeing with the newsletter & item links.

What you've described to me sounds like the correct set up, but the team will be able to get into the details or file a ticket with our engineers.

Thank you!