https://community.squareup.com/t5/Online-Store/Online-checkout-configuring-receipt-email-sent-to-customer/m-p/202896#M22244 <P>How do I configure the email sent to a customer after they submit payment?</P> <P>&nbsp;</P> <P>The subject line and body of the automatic email say "your items have been shipped". This is confusing our customers -- we don't ship anything, we're using Square online checkout to allow customers to submit payment for our online services (job ads posted on our website).&nbsp;</P> <P>&nbsp;</P> <P>I can't seem to find anything in the Dashboard that allows me to configure that email.&nbsp; What am I missing?</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 14 Sep 2020 21:29:07 GMT BenefitsLink 2020-09-14T21:29:07Z https://community.squareup.com/t5/Online-Store/Online-checkout-configuring-receipt-email-sent-to-customer/m-p/202896#M22244 <P>How do I configure the email sent to a customer after they submit payment?</P> <P>&nbsp;</P> <P>The subject line and body of the automatic email say "your items have been shipped". This is confusing our customers -- we don't ship anything, we're using Square online checkout to allow customers to submit payment for our online services (job ads posted on our website).&nbsp;</P> <P>&nbsp;</P> <P>I can't seem to find anything in the Dashboard that allows me to configure that email.&nbsp; What am I missing?</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 14 Sep 2020 21:29:07 GMT https://community.squareup.com/t5/Online-Store/Online-checkout-configuring-receipt-email-sent-to-customer/m-p/202896#M22244 BenefitsLink 2020-09-14T21:29:07Z https://community.squareup.com/t5/Online-Store/Online-checkout-configuring-receipt-email-sent-to-customer/m-p/301971#M22245 <P>You can change the product type from physical to digital and it should fix that.</P> Thu, 09 Sep 2021 17:10:37 GMT https://community.squareup.com/t5/Online-Store/Online-checkout-configuring-receipt-email-sent-to-customer/m-p/301971#M22245 averyjadeb 2021-09-09T17:10:37Z