thread Featured Categories Title Keeps Changing The Title Back To "Featured categories" in Online Store

Featured Categories Title Keeps Changing The Title Back To "Featured categories"

bekah090 — Mon, 14 Sep 2020 21:32:04 GMT

Hello.

I have two "featured categories" sections on my home page. I keep typing in a new title for the featured category and click done, but once I publish or preview the site it reverts the title's back to "Featured categories."

How do I fix this?

Re: Featured Categories Title Keeps Changing The Title Back To "Featured categories"

sayra — Tue, 15 Sep 2020 17:07:01 GMT

Hey @bekah090. I hope this has been resolved since the last time you contacted us. Can I please get your websites URL? I'd be happy to take a look for you.

Re: Featured Categories Title Keeps Changing The Title Back To "Featured categories"

bekah090 — Thu, 17 Sep 2020 00:21:42 GMT

Thank You! It hasn't been resolved. My site is oilsandfaith.square.site

As of yesterday, I've also had problems with my discounts that should automatically be applied at checkout working on the app, but not the website anymore. I posted another question about that, but is still unresolved. Thanks!

Re: Featured Categories Title Keeps Changing The Title Back To "Featured categories"

sayra — Thu, 17 Sep 2020 23:05:45 GMT

@bekah090- Thanks for providing your email address. Not sure if you have tried to delete the featured category section and re-add it again or to save your changes in a different browser such as a private/incognito mode. If not, we suggest you try these steps. If all fails, it can be related to your account specifically. At this point, you will need to contact our Customer Support Team to escalate your issue and look at it in depth.