Issues with time-based categories

spiceisland — Mon, 21 Sep 2020 12:49:46 GMT

I set-up time-based categories for items that available only certain days and times for my restaurant, so they wouldn't be able to add items to cart. It would not show as "Available Item." Once in a while, customers would call and say they have "items in cart are unavailable" and unable to check out when that is not the case. Usually I tell them when that happens, just close the browser and reopen to the website. That usually solves the issue. However, last Saturday, nearly every customer had that issue, and some were unable to checkout at all even when they close and reopen browser.

Please help with this!

Re: Issues with time-based categories

Alex_ — Tue, 22 Sep 2020 17:01:49 GMT

Hello @spiceisland,

Thank you for posting in the Seller Community. Welcome.

It definitely sounds like something may be going on with a system on the backend. For this question, we recommend contacting our Weebly Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.

thread Re: Issues with time-based categories in Online Store

Issues with time-based categories

Re: Issues with time-based categories