thread Re: How can I remove my physical address from my on line store & especially receipts in Online Store

How can I remove my physical address from my on line store & especially receipts

berhub — Mon, 28 Sep 2020 22:33:31 GMT

Is it possible to remove my physical address from the on-line store I'm setting up. This is for safety issues as I do not a business address for the work & services I provide.

Re: How can I remove my physical address from my on line store & especially receipts

Joe — Tue, 29 Sep 2020 15:28:38 GMT

Hi there, @berhub 👋 Thanks for joining us here on the Seller Community! Happy to have you!

Both of these settings, your business location information as well as your receipt info, can be found under the Account & Settings tab on the Online Dashboard.

You can find location and address settings here.

Receipt information, including the editing of receipt location info, can be found here. There will be a toggle option here where you can choose whether or not to display your location information.

Let me know if this gets you where you need to be!

Re: How can I remove my physical address from my on line store & especially receipts

ritzput — Wed, 17 Feb 2021 14:45:16 GMT

I also don't want my address to show on my main page. When i try to delete address, it says its required field:

Account & settings/Business/ Locations.

Even if i change property type to "mobile" with empty address, simply says address is invalid.

So how do you NOT show your address on main page? I'm a service and don't want my address to show.

Re: How can I remove my physical address from my on line store & especially receipts

Chris4Tracey — Wed, 17 Feb 2021 19:36:02 GMT

This isn't a fix, but for my location on the street address line I just added "By Appointment" and left my city/state/zip and that has seemed to work.

Re: How can I remove my physical address from my on line store & especially receipts

Brigala — Fri, 19 Feb 2021 00:45:39 GMT

I'm having the same problem. I changed my physical address to just the nearest intersection, I switched to a "mobile" location, but my main website is still showing my home address.

I'm using Square to facilitate my daughter's Scout fundraising. I don't really want every stranger in our zip code to know her home address.

Re: How can I remove my physical address from my on line store & especially receipts

JustinC — Sat, 20 Feb 2021 16:59:33 GMT

Does Isabelle's best answer help? @Brigala

Re: How can I remove my physical address from my on line store & especially receipts

ChrisRitchey — Tue, 05 Sep 2023 00:24:13 GMT

I have followed the links and directions noted, but my emailed receipts still show my physical location and phone number. I checked back 30 minutes after I made those changes as well. Does it just take time for the changes to take effect or is there another issue taking place?

Re: How can I remove my physical address from my on line store & especially receipts

MayaP — Wed, 06 Sep 2023 12:17:03 GMT

Hey there @ChrisRitchey I am sorry you are still having issues, and have made all changes through location settings on the Dashboard, and receipt settings, and are still having issues you will need to speak with support. You can reach them at 1-855-700-6000 squ.re/contactsqsupport.

If you need anything else let us know!

thread Re: How can I remove my physical address from my on line store &amp; especially receipts in Online Store

How can I remove my physical address from my on line store & especially receipts

Re: How can I remove my physical address from my on line store & especially receipts

Re: How can I remove my physical address from my on line store & especially receipts

Re: How can I remove my physical address from my on line store & especially receipts

Re: How can I remove my physical address from my on line store & especially receipts

Re: How can I remove my physical address from my on line store & especially receipts

Re: How can I remove my physical address from my on line store & especially receipts

Re: How can I remove my physical address from my on line store & especially receipts

thread Re: How can I remove my physical address from my on line store & especially receipts in Online Store