thread Online checkout not showing under Settings on my POS in Online Store

Online checkout not showing under Settings on my POS

jmazorra — Tue, 29 Sep 2020 02:51:06 GMT

I was able to see Online Checkout from my POS. I use to go to Settings and the option was at the bottom. However, since I added a location to my POS, the Online Checkout option has disappeared. Any ideas?

Re: Online checkout not showing under Settings on my POS

isabelle — Wed, 30 Sep 2020 15:30:24 GMT

Hey @jmazorra!

Thanks for poting in the Seller Community.

Just to be clear, you added a new location, and then logged into that location on your POS? If so, does this location have it's own online checkout functionality? It'll have to be enabled to be able to see it.

Also - what POS are you using? iPad? Register?

Let me know! 👀

Re: Online checkout not showing under Settings on my POS

jmazorra — Tue, 13 Oct 2020 15:30:39 GMT

I am using Ipad. I did add a new location, but I don't remember enabling Online Checkout. Where would I go to enable? I can't see the link under Settings for any of my locations. Both locations should have their own Online Checkout.

Re: Online checkout not showing under Settings on my POS

isabelle — Wed, 14 Oct 2020 23:50:08 GMT

When you go to the Square Dashboard > Square Online > does each location have it's own site @jmazorra? What happens when you go to > Settings, and scroll down to Orders?

Let me know!

Re: Online checkout not showing under Settings on my POS

jmazorra — Thu, 15 Oct 2020 14:16:32 GMT

Hi there, it's back on now. I see the link again