thread Re: How do I cancel my domain from my square account in Online Store

How do I cancel my domain from my square account

lynnette314 — Sat, 10 Oct 2020 20:06:09 GMT

I would like to cancel my domain for clarksalloccasiontreats. I have been charged monthly 9.00 and its still not working properly. Thanks in advance Lynnette Clark

Re: How do I cancel my domain from my square account

AdamB — Sun, 11 Oct 2020 20:52:35 GMT

Thanks for your question and welcome to Seller Community, @lynette314.

To cancel your subscription, click on the menu on the top right of our Square Online overview page, click on Account Settings, and then go to the My Services tab. Click on the Manage link for your subscription and you'll see an option to cancel it. For more information, see the help article on managing your online store services.

How do I cancel domain name I have never used before renewal date?

SewSimplyUSA — Fri, 12 Mar 2021 13:47:57 GMT

I have health issues and can no longer sew. I need to close my store soon (I am hoping current inventory will sell). I see where I can do that. But I am not sure how to cancel the domain name I created when I joined but have never used. sewsimplyusa.com it is up for renewal, I think in May. Will it automatically cancel when I close my store? Thanks for your help.

Re: How do I cancel domain name I have never used before renewal date?

ashc — Fri, 12 Mar 2021 22:17:09 GMT

Hey @SewSimplyUSA and welcome to the Community.

Sorry to hear you're not feeling well. I hope you recover soon!

I moved your post to an existing thread that goes over how to cancel your domain name.

Check out @AdamB's Best Answer above. In the future- don't hesitate to search your question first here in the searchbar on the Community or the Support Center for your quickest answer too.

Change in domain

aidabison74 — Fri, 02 Apr 2021 16:12:57 GMT

Hello! I purchased two domains by mistake. Is it possible to get a refund for the tainacoachingandtrainingllc.com domain? I will keep tainacoachingllc.com.

Aida

Re: Change in domain

nika — Sat, 03 Apr 2021 20:21:43 GMT

Hi @aidabison74! No fear- easy fix here. 👍

Re: How do I cancel my domain from my square account

ODMMICHELE — Sat, 03 Apr 2021 22:03:12 GMT

I am trying to cancel my online site, I am being charged $9 a month with nothing showing online. I went to account settings, there is no option for my services or payment methods. Is there an email so I can get assistance in resolving this?

Re: How do I cancel my domain from my square account

ashc — Mon, 05 Apr 2021 16:30:54 GMT

Hi @ODMMICHELE,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details.

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

Re: How do I cancel my domain from my square account

AndreaDonzelli — Sat, 29 Jan 2022 18:40:10 GMT

Please c mc my domain name andreadonzellius

Re: How do I cancel my domain from my square account

Bailey444 — Fri, 06 May 2022 22:00:02 GMT

I have an attention disorder, and it has been very difficult to keep track of things, and I might need a bit more assistance than the average individual.

I would like to know A) how to access, or understand the accessing of a domain name I purchased through square if I am going to or have already cancelled my square account. I think square if great...it is just more than I need.

I am confused about what happens with the domain name I purchased through square. I did purchase it through, not from, square, correct? I've had my paid account for just about 2 weeks. I thought of a domain name, but want to leave square and take that domain with me.

Re: How do I cancel my domain from my square account

Bailey444 — Fri, 06 May 2022 22:39:44 GMT

These answers are imprecise, and I need help. The source of my confusion is that the semantics, or the words used, differ.
I am a layperson and not employed by square. I don't have my own thread. In fact, I abhor threads as a means of solving problems.

How am I to understand A) cancelling my month-to-month payments and account with square while B) ensuring that the domain name I purchased through square will be available to me when I transfer it to another web building platform.

Answering that will be enough. If you wish for me to expound on the source of my confusion, I have done so below. Maybe it can be an opportunity to teach something valuable. Please help!

--------------------------

Why I am confused:

Cancelling my domain name purchase, as used in a woman's original question, uses the word CANCEL, not SUBSCRIPTION. The word that I see when I follow exactly what you say to do, after clicking the manage link, takes me to a page that says, "You're subscribed to the CustomDomainWhois plan.

Then it gives me a choice of unsubscribing. But what does that mean? I cannot be sure from the language.

Cancel and subscribe are two different words with different meanings.

What am I doing when I unsubscribe? Do I still have access to my domain so I may transfer it to another web building platform? I just purchased it through square on April 22 of this year.
Other conceptual questions: Does the domain only exist through square? Does the domain name, and access to it, exist within square until I transfer it for use with another web builder? My question is how to do something, and I am unsure if what I am doing is protecting my domain name and leaving, or if I am barring access to it by cancelling all and everything.

Re: How do I cancel my domain from my square account

_Violet — Sun, 08 May 2022 21:15:41 GMT

Hi @Bailey444 - Thanks for reaching out to us with your questions. I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

I suggest that you reach out directly to our Square Online Store Support Team so they can help answer these questions for you in-depth. They will be able to take a look at any subscriptions and purchases you have made to explain exactly how these actions will impact your site and domain. Unfortunately, we do not have the ability to see into your account here on the Seller Community.

The best way to reach out is by phone because our team can look at your account with you and help you make adjustments in real-time. If you haven't already, please reach out directly by logging into your Square account and heading here.

Re: How do I cancel my domain from my square account

ji1234 — Tue, 23 Jan 2024 21:24:23 GMT

I am also trying to disconect my domain name from my square account. I have a weebly site and when ever I try to publish it to my url, www.prd.nz, it says that this is already connected to a square online account. to my knowledge i do not have another square online account how do i find this so that i can disconnect it!!!!!!!!????? I have tried everything and looked everywhere. please help. or Please can Square contact me at ji@prd.nz

Re: How do I cancel my domain from my square account

MayaP — Wed, 24 Jan 2024 14:17:44 GMT

Hello @ji1234, I am sorry you are having issues cancelling your domain. For this inquiry I would speak with our support team. You can reach them at 1-855-700-6000, squ.re/contactsqsupport. If you need anything else let me know!