https://community.squareup.com/t5/Online-Store/How-can-I-void-a-shipment/m-p/212576#M21263 <P>First navigate to your Online Store dashboard and click Orders. Click on the order in question to open the Order Details page. You should then see a refund option in the top right corner. You can check/uncheck the items you need to refund before submitting.&nbsp;</P> <P>&nbsp;</P> <P>The shipping label will automatically refund as credit to your Shippo account if the label is not scanned within 2 weeks. If you setup a UPS account through Square then the label will not be billed to you if it is not scanned and shipped through their system.&nbsp;</P> Wed, 21 Oct 2020 20:28:19 GMT BernadetteA 2020-10-21T20:28:19Z https://community.squareup.com/t5/Online-Store/How-can-I-void-a-shipment/m-p/212239#M21262 <P>I need to know how to void a shipment, the shipping label has already been created so the status shows as complete but I have no way to void the item. Can someone please help me I need to void two items ASAP.</P> Tue, 20 Oct 2020 22:34:41 GMT https://community.squareup.com/t5/Online-Store/How-can-I-void-a-shipment/m-p/212239#M21262 specialk1 2020-10-20T22:34:41Z https://community.squareup.com/t5/Online-Store/How-can-I-void-a-shipment/m-p/212576#M21263 <P>First navigate to your Online Store dashboard and click Orders. Click on the order in question to open the Order Details page. You should then see a refund option in the top right corner. You can check/uncheck the items you need to refund before submitting.&nbsp;</P> <P>&nbsp;</P> <P>The shipping label will automatically refund as credit to your Shippo account if the label is not scanned within 2 weeks. If you setup a UPS account through Square then the label will not be billed to you if it is not scanned and shipped through their system.&nbsp;</P> Wed, 21 Oct 2020 20:28:19 GMT https://community.squareup.com/t5/Online-Store/How-can-I-void-a-shipment/m-p/212576#M21263 BernadetteA 2020-10-21T20:28:19Z