thread Re: Taxes not showing up at checkout for online store in Online Store

Taxes not showing up at checkout for online store

rmt — Mon, 17 Nov 2025 17:45:58 GMT

I have set up the tax rates for my square website, as well as item options. Taxes are not showing in checkout.

Any suggestions how to fix? Thanks?

Re: Taxes not showing up at checkout for online store

rmt — Fri, 20 Nov 2020 22:14:09 GMT

thanks for the assistance

Re: Taxes not showing up at checkout for online store

isabelle — Thu, 19 Nov 2020 21:27:49 GMT

Hey @rmt!

Thanks for posting in the Seller Community 🌼

Did you follow these instructions in detail? It likely has something to do with your tax settings.

Re: Taxes not showing up at checkout for online store

rmt — Thu, 19 Nov 2020 21:53:07 GMT

@isabelle Hi, yes, I've checked out those instructions and made sure they're followed like 10 times. Tried changing things to see if it would work. The taxes showed up once when a feature was labeled as "pick up only", but never again. I am not offering pick up feature.

Re: Taxes not showing up at checkout for online store

isabelle — Sat, 21 Nov 2020 00:18:36 GMT

Would you mind giving us a call @rmt? I don't want you to miss out on any other sales.

Please feel free to circle back to this thread with any info or solutions you find.

Re: Taxes not showing up at checkout for online store

BeautyByJas — Wed, 29 Sep 2021 03:41:51 GMT

This same thing is happening to me right now, did you ever figure it out?

Re: Taxes not showing up at checkout for online store

Ellie_ — Wed, 29 Sep 2021 20:26:00 GMT

Hi there @BeautyByJas

We can definitely take a look at this for you. Can you please confirm the name of your Square Online store?

Also, welcome to the Seller Community! 🥳

Re: Taxes not showing up at checkout for online store

meemscandleco — Fri, 22 Oct 2021 21:57:02 GMT

The exact same thing is happening to me. Help!

Re: Taxes not showing up at checkout for online store

rawbodypiercing — Fri, 22 Oct 2021 23:38:28 GMT

This is happening to me also. Can you help? Store name is RAW Body Piercing

Re: Taxes not showing up at checkout for online store

BernadetteA — Sat, 23 Oct 2021 23:46:46 GMT

Welcome to the Community, @meemscandleco 😊

Can you please confirm your website name so we can take a look? Do you have an order number you can reference that is not applying taxes?

Re: Taxes not showing up at checkout for online store

BernadetteA — Sat, 23 Oct 2021 23:48:44 GMT

Hi @rawbodypiercing 👋 Welcome to the Community!

Can you post a link to one of the items on your website that is not charging taxes?

Re: Taxes not showing up at checkout for online store

meemscandleco — Sun, 24 Oct 2021 01:00:49 GMT

It’s working now! Not sure what I did but it’s resolved. Thank you!

Re: Taxes not showing up at checkout for online store

meemscandleco — Sun, 24 Oct 2021 01:03:34 GMT

It’s working now! I’m still very new and just building my website.

https://meems-candle-company.square.site/

Re: Taxes not showing up at checkout for online store

BernadetteA — Sun, 24 Oct 2021 01:10:42 GMT

Yay! I'm glad to hear 😊 Love your scent combos, by the way ❤️

Re: Taxes not showing up at checkout for online store

meemscandleco — Sun, 24 Oct 2021 01:46:42 GMT

Thank you! My house always smells so good!

Re: Taxes not showing up at checkout for online store

rawbodypiercing — Sun, 24 Oct 2021 02:46:56 GMT

All of my items. If you put it in the cart no taxes show

Re: Taxes not showing up at checkout for online store

BeeTenderly — Fri, 29 Oct 2021 21:16:16 GMT

I am also having trouble and taxes are not showing in checkout.

www.BeeTenderly.com

Re: Taxes not showing up at checkout for online store

BernadetteA — Sun, 31 Oct 2021 20:26:51 GMT

Hi @BeeTenderly Welcome to the Community 🎉

I checked your site, and I was able to see the tax applied after entering an address on the checkout page.

I did notice that you have quite a few tax rules setup. Is there a reason why you choose to enter the taxes manually as opposed to using the Automatic Tax Calculator settings? Typically, online sales will only charge taxes if the purchaser is located in a state where you also have a nexus, or business location.

Re: Taxes not showing up at checkout for online store

KMPhotography — Fri, 26 Nov 2021 17:26:21 GMT

At checkout, sales tax is applied to all my other items except for my black friday deal. In the items section it says sales tax is there but it's not showing up at checkout. My online store is Kayli Maier Photography

Re: Taxes not showing up at checkout for online store

Ellie_ — Sun, 28 Nov 2021 17:28:32 GMT

Hi there! @KMPhotography

We did a test on your account and it does look like tax is showing up when the address is entered. Are you still not seeing tax added on that item?